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Import.io Review (2024): Pricing, Pros & Cons

Import.io is a web-based platform that allows users to convert unstructured web data into a structured format, facilitating data extraction, analysis without coding skills, and further manipulation and reporting capabilities.

0%
Ease of Use
93%
Features
94%
Value For Money
91%
Customer Support
93%

What is Import.io?

Import.io is a sophisticated web data integration platform designed to transform the web into a structured, usable data source, but users should be aware that they may need to cancel subscriptions if costs become prohibitive. Its advanced technology focuses on providing innovative web data gathering and preparation solutions that enable users to access, cleanse, and integrate web data into their business processes. Specializing in making web data accessible and actionable, Import.io anchors its value proposition in improving data-driven decision-making capabilities across multiple industries. In addition, their support team is cited as the best thing about their service, helping with a range of issues like technical support.

What is Import.io Good For?

Import.io excels at automating the process of gathering data from web sources, streamlining data preparation, and integrating it into analytical or operational workflows. This platform is particularly valuable for organizations looking to leverage web-based data for competitive analysis, market research, pricing monitoring, and lead generation. Its capabilities enable users to transform unstructured Web data into structured data sets, simplifying the process of analyzing vast amounts of information for strategic insights, a cornerstone of effective data mining.

Who Should Use Import.io?

Import.io is ideal for data teams, market researchers, business analysts, and organizations that want to use web data to make decisions, especially when these entities need to scrape and analyze web data. The platform is suitable for industries that require comprehensive web data gathering and analysis, including e-commerce, finance, hospitality, and retail. It is also beneficial for startups and large enterprises looking to improve their data collection strategies, increase business intelligence, and gain a competitive edge through informed decision making.

Import.io Company Details

Import.io is a leading data integration software provider known for its advanced web data gathering and integration solutions. Founded with the mission of simplifying data access and analysis, Import.io has become an integral part of empowering businesses with actionable insights. Since its inception, the company has experienced significant growth, attracting the attention of venture capital firms and securing significant funding to accelerate its development and market expansion. With a team of experts in data science, engineering, and business intelligence, Import.io is committed to delivering innovative products that address the complex challenges of data management and extraction. The company’s dedication to research and development has resulted in hundreds of years of cumulative investment in the development of cutting-edge technology, positioning Import.io as a leader in its field.

Company Name: Import.io

CEO Name: Paul Lynch

Est Year: 2012

Employees: 201-500 employees

HQ Location: San Antonio, Texas, United States

Paul Lynch, CEO, Import
Paul Lynch
CEO
David Gobbins, CTO Import
David Dobbins
CTO

Import.io Demo & Media

Import.io Top Features

Multi-URL Training

Import.io helps to train the same extractor with multiple different pages so that when a website displays different data variations on the same page types, the extractor is already familiar with all variations.

Auto-Optimize Extractors

Import.io's auto-optimization of extractors ensures that the extractors can run in the shortest possible time whenever they are saved.

URL Generator

Import.io uses patterns such as page numbers and category names to automatically generate all the URLs you need in seconds.

Multiple Pages

Data can be extracted from multiple pages because Import.io automatically detects paginated lists. Individual users can also explicitly click the "next" page to help Import.io learn.

Website Screenshots

Import.io helps ensure compliance and accuracy by allowing users to capture and save screenshots of each page from which data was extracted. This feature is easily accessible and useful, as it creates an auditable record of the data extracted.

Data After Login

Authenticated extraction allows users to obtain data that is only available after logging into a website. The user provides the appropriate credentials and Import.io does the rest.

Image and File Downloads

Users can download images and documents along with all web data in one pass. Retailers pull product images from manufacturers, data scientists build computer vision training sets.

Easy Scheduling

With Import.io, users can easily set up their web data extraction to run "on the fly" using preset or custom schedules: weekly, daily, hourly, whatever their business needs. They can set it and forget it.

Interactive Workflows

Import.io helps you record sequences of actions you need to perform on a website. For example, a user may need to navigate between pages, enter a search term, or change the default sort order of a list.

Point-and-Click Training

Import.io makes it easy for users to show us how to extract data from a page. They simply select a column in their dataset and point to the item of interest on the page. With machine learning auto-suggestion, they can go from URL to dataset in one click.

Pros of Import.io

  • Effective for scraping data from large URL lists
  • Easy to use with no programming experience required
  • Team collaboration
  • Responsive customer support
  • Powerful dashboard and reporting tool
  • Efficient for data scraping

Cons of Import.io

  • Tricky terms and conditions
  • Quite expensive
  • Support often refuses to cancel subscriptions

Import.io Pricing

Import.io offers flexible pricing plans to help every user get the data they need. These simple, transparent pricing plans are structured to grow with the user as their needs evolve. Users who are unsure of the best plans for them always have the option to talk to an expert before making a choice. Let’s take a closer look at the pricing plans below:
Starter
$399/month
Yearly Billing: NA
  • Queries (5,000)
  • Point and Click Selection and Training
  • Image Downloads
  • Scheduler
  • Email notifications
  • Automatic pagination
  • Screen capture
  • Change Reports
  • Data Reports
  • Integrate
  • CSV, Excel, JSON output
  • Support for
  • Knowledge Base
  • Email Support
Standard
$599/month
Yearly Billing: NA
  • Queries (20,000)
  • Point and Click Selection and Training
  • Image Downloads
  • Scheduler
  • Extract after login
  • Email notifications
  • Automatic pagination
  • Screen capture
  • Interactive Extractors
  • Premium Proxies
  • Country specific extractors
  • Preparation
  • Change Reports
  • Data Reports
  • Integrate
  • CSV, Excel, JSON output
  • API library access
  • Extractor tagging
  • Web Hook
  • Support for
  • Knowledge Base
  • Email Support
Advanced
$1099/month
Yearly Billing: NA
  • Queries (50,000)
  • Point and Click Selection and Training
  • Image Downloads
  • Scheduler
  • Extract after login
  • Email notifications
  • Automatic pagination
  • Screen capture
  • Interactive Extractors
  • Premium Proxies
  • Country specific extractors
  • Preparation
  • Change Reports
  • Data Reports
  • Integrate
  • CSV, Excel, JSON output
  • API library access
  • Extractor tagging
  • Web Hook
  • Support for
  • Knowledge Base
  • Email Support
  • Chat Support
  • Phone Support
Custom
Custom
Custom
  • Queries (Custom)
  • Point and Click Selection and Training
  • Image Downloads
  • Scheduler
  • Extract after login
  • Email notifications
  • Automatic pagination
  • Screen capture
  • Interactive Extractors
  • Premium Proxies
  • Country specific extractors
  • Data Quality SLA
  • Preparation
  • Change Reports
  • Data Reports
  • Integrate
  • CSV, Excel, JSON output
  • API library access
  • Extractor tagging
  • Web Hook
  • Support for
  • Knowledge Base
  • Email Support
  • Chat Support
  • Phone Support
  • Support Response Time SLA
  • Dedicated Account Manager

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What Kind of Support Import.io Offers?

To assist users with specific issues, Import.io maintains an extensive knowledge base with many how-to articles and tutorials on its best practices. For ease of navigation, the Knowledge Base portal features a search bar that allows users to enter a popular search term and quickly access the article that addresses the issue.
Email Support
Live Chat
Forum & Ticket
Tutorial Videos & Documentation
Phone Support
Premium Support

Import.io FAQs

Import.io is a legitimate platform designed to empower businesses by providing data-driven solutions that improve consumer-brand relationships, empower data teams, and support decision-making. However, it’s extremely expensive compared to some other options on the market. With a significant investment in technology,  the tool provides reliable web data mining and replaces outdated tools with its advanced capabilities.
It is worth paying for because of its advanced technology and ability to deliver accurate web data that is critical to making informed business decisions. It replaces inefficient tools and allows internal teams to focus on analysis rather than data gathering, providing value that justifies its cost. Reviews of the tool often cite this as a key reason for choosing the vendor.
The tool offers integrations with popular software solutions to enhance its data gathering and analysis capabilities. While specific integration details may vary, the tool’s flexible API allows it to be used alongside various analytics, CRM, and data processing tools, ensuring seamless workflows for data teams.
Yes, it is equipped to handle complex dynamic content websites. Its advanced technology can navigate and gather data from websites that use AJAX and JavaScript, ensuring accurate data collection from a wide range of web sources and effectively turning unstructured web data into structured data. The benefit of this capability is its ability to support complex data gathering requirements without the need to stop service due to technology limitations.
It implements robust privacy and data security measures to protect the data it processes and to ensure that users can confidently click through their data collection processes without fear of unauthorized data access. These measures include secure data handling practices, encryption of sensitive information, and compliance with relevant data protection regulations to ensure that user data is protected from unauthorized access. 
Yes, it offers an API that allows developers to integrate its web data scraping capabilities into other applications and workflows, although developers should verify the API’s compatibility with their systems to avoid potential disruptions. The API facilitates automated data collection and increases the flexibility of its services for advanced data analysis projects.
It  supports multiple languages for, allowing users to collect data from a variety of international web sources. Its dashboard provides an intuitive interface to efficiently manage these tasks. The platform’s ability to handle multiple languages expands its applicability for global market analysis and international data collection efforts.
It can gather data from password-protected websites, provided that users have legitimate access. Its technology allows for authentication processes to access and collect data from secure web sources.
It ensures data accuracy by using state-of-the-art technology that incorporates advanced algorithms and machine learning techniques to navigate, collect and validate data from web sources, minimizing errors and ensuring the reliability of the data collected.
The tool can gather various types of data from web pages, including text, images, and product details. Its versatile technology supports the collection of diverse data sets to meet the needs of different industries such as retail, finance, and market research.
The tool is designed to be user-friendly for non-technical users, offering an intuitive interface and easy-to-use tools that simplify the data collection process. With minimal training, users can effectively collect web data, making it accessible to businesses of all sizes and users with varying levels of technical expertise.
Yes, it supports real-time data extraction, allowing users to collect and analyze web data instantly. However, the challenge remains to effectively manage subscription costs to avoid situations where the service becomes extremely expensive compared to its competitors. This feature is particularly beneficial for projects that require up-to-date information, such as price monitoring and trend analysis.

Platforms Supported

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