Search
Close this search box.

Based on 85580 user reviews, Trustpilot has an overall rating of 4.23 out of 5 stars.

[begindot_kkstarratings]

Trustpilot Review (2024): Pricing, Pros & Cons

One of the most popular review collection platform for business and users to read reviews of any product or service.

0%
Ease of Use
94%
Features
92%
Value For Money
94%
Customer Support
92%

What is Trustpilot?

Trustpilot is an online product review site where customers may grade companies based on their experience. It enables firms to collect feedback to enhance their products while assisting customers in making educated judgments.

Trustpilot also strives to encourage openness and strengthen customer and corporate relationships. To reply to reviews, handle issues, and interact with customers, businesses may claim their accounts on the page.

Trustpilot is a very important resource for both customers and businesses due to its widespread usage and increasing impact on the public image and online reputation of businesses.

Let us know more about Trustpilot.

Show More

Trustpilot Company Details

Businesses may claim their accounts on Trustpilot’s platform and reply to consumer reviews, improving interaction and transparency. Trustpilot attempts to encourage veracity and dependability in consumer feedback by using verified reviews and a TrustScore methodology.

Company Name: Trustpilot, Inc.

CEO Name: Peter Mühlmann

Est Year: 2007

HQ Location: Copenhagen, Denmark

Peter Holten Muhlmann Trustpilot
Peter Holten Muhlmann
Founder & CEO, Trustpilot

Trustpilot Demo & Media

Trustpilot Top Features

Trustpilot for Business App

The Trustpilot for Business mobile app enables companies to manage and reply to evaluations while on the go.

Customizable Review Invitations

Companies can send personalized invitations to customers, encouraging them to leave reviews after making a purchase or using a service.

TrustBoxes

Businesses can showcase their Trustpilot reviews on their websites using customizable TrustBoxes, enhancing their credibility and customer trust.

TrustScore

Trustpilot's TrustScore algorithm generates an overall rating based on the number and recentness of reviews, providing customers with a short guide for assessing a company.

Industry Benchmarks

Trustpilot offers benchmarks for the industry so that organizations may assess their performance in comparison to rivals.

Review Response

Businesses can respond to customer reviews directly on the platform, addressing concerns or expressing gratitude for positive feedback.

Transparency

Trustpilot encourages transparency by showing all reviews, positive and negative, giving users a well-rounded view of a company's reputation.

Easy user interface

Trustpilot comes with a very simple and easy to use user interface. So, anyone can signup and start posting reviews.

Pros of Trustpilot

  • Transparency and Customer Engagement
  • Reputation Management, Industry Insights
  • SEO Benefits, Global Reach
  • User-Friendly Interface
  • Over 160 million reviews

Cons of Trustpilot

  • Potential Biases and Misleading Reviews
  • Review Manipulation and Limited Control
  • Overwhelming Volume

Trustpilot Pricing

You may start with the Trustpilot platform for free and collect reviews. However, the free plan is limited to 100 reviews. If you need more review options, you may choose any of the suitable premium plans.
Standard
$250/Month
  • 500 verified review invitations per month
  • 500 additional invitations 
  • 8 website widgets 
  • An ad-free profile page
  • Image and video generators
Growth
$600/Month
  • Access to everything in Standard
  • 750 verified review invitations per month
  • 750 additional invitations
  • Personalize your profile
  • Access our full 22 widget library
Scale
$900/Month
  • Access to everything in Growth
  • Unlimited verified review invitations
  • Invite unlimited past customers
  • Collect more reviews
  • Build a customer-centric business

Trustpilot Price Comparison

Compare price of Trustpilot With some of the top competitors.
AlternativeTo.net
AlternativeTo.net Logo
SaaSworthy
SaaSworthy Logo
Crozdesk
Crozdesk Logo
FinancesOnline
FinancesOnline Logo
SoftwareSuggest
SoftwareSuggest Logo
Capterra
Capterra Logo
GetApp
GetApp.com Logo
G2.com
G2.com logo
PeerSpot
PeerSpot Logo
Product Hunt
product hunt Logo

Trustpilot Alternatives

Trustradius Logo

Trustradius

BeginDot Score | 93%
Trustradius is a popular SaaS and product review...
FinancesOnline Logo

FinancesOnline

BeginDot Score | 92.5%
FinancesOnline is a platform that offers user and...
PeerSpot Logo

PeerSpot

BeginDot Score | 92.5%
A buyer’s intelligence platform, PeerSpot is a community...

User Reviews

4.2
4.2 out of 5 stars (based on 85,565 reviews)

Great company to easily get customer reviews!

May 25, 2024

Trustpilot makes it so easy to secure customer reviews. The system is simple to use. Support is excellent. Getting those coveted Google orange stars was a huge win. They delivered on what they promised. I highly recommend them. Review collected by and hosted on G2.com.

Avatar for Denise C.
Denise C.
Review Source: G2

Simple to use, trusted platform, dependable

May 25, 2024

I like the ease of exporting the reviews for other purposes beyond the Trustpilot website itself. Also the ease of responding to reviews is great. Often you want to notice the lower ratings and respond asap, and Trustpilot makes that very simple to do. Review collected by and hosted on G2.com.

Avatar for Whitney T.
Whitney T.
Review Source: G2

Reliable, efficient, accommodating

May 25, 2024

the technical team or account managers are always able to quickly address concerns. Been with them for over 3 years and I love how easy they make it to partner with them. Finally, our brand is shown off to the public in a trustworthy way. Review collected by and hosted on G2.com.

Avatar for Jessica M.
Jessica M.
Review Source: G2

Solid platform

May 25, 2024

The platform is very easy to use. The integrations and image generator are essential features that helps to easily display reviews where applicable. Review collected by and hosted on G2.com.

Avatar for Chris J.
Chris J.
Review Source: G2

Simple and compelling but can be pricey

May 25, 2024

I like that for free trustpilot can publicly demonstrate how good your business is. Review collected by and hosted on G2.com.

Avatar for Sean T.
Sean T.
Review Source: G2

What Kind of Support Trustpilot Offers?

Trustpilot comes with a help center portal where you may get more information about the platform. Once you are a premium member, you will get dedicated support manager to help you get the meximum from the platform.
Email Support
Forum & Ticket
Tutorial Videos & Documentation

Trustpilot FAQs

Trustpilot is a popular review management platform that you may use to collect reviews for your product or services.
Trustpilot is free upto 100 reviews. If you need more you need to upgrade to a premium plan.
If you wish to go for the premium plans of Trustpilot, the price starts at $250 per moth per domain.
While there could be biased reviews, there are plenty of organic reviews that can be trusted.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

Did You Find ThisTrustpilot review Helpful?

Don’t forget to write a review.

Join Software Buyers & Sellers

Get top software information and best deals right on your inbox.

Trustpilot Begindot Awards

No Award Available Yet
Related Products
0%
AlternativeTo.net Logo
AlternativeTo.net
92.5% (BeginDot Score)
0%
SaaSworthy Logo
SaaSworthy
92% (BeginDot Score)
0%
Crozdesk Logo
Crozdesk
93% (BeginDot Score)
ADVERTISEMENT
Popular on BeginDot
Salesforce CRM is a cloud-based...
Rippling is an advanced human...
OysterHR is a global hiring...
Monday.com is a comprehensive project...