Strikingly Review (2024): Pricing, Pros & Cons

Horrible company. Steals money and DOES NOT GIVE FULL REFUNDS. Acts like they’re doing courtesy when it’s basic customer service, and hides behind garbage customer service. Fhuck you Dwight.

AVOID —been with Strikingly as a business owner for over 10 years with a pro account. I noticed i was not getting ANY email notifications after a month in December 2023. I spent hours trying to find out why by editing the archaic website to no avail. Got on Chat to get help. They supposedly sent it to a developer there and PROMISED to get back within 48 hours to let me know something and hopefully fix it. After 4 days I sent them 3 emails to their “Happiness Officers” also to no avail —they’ve ghosted me. Now I’m losing productivity AND customers cannot email me. So, after all these years and $$$ i’m treated pretty badly. I have never been treated with such cavalier disregard —pretty disappointed. AVOID.

The platform itself is easy to use, however, they set up their system so that when you add additional sites, it will automatically bill you for them without having to talk to customer service. That is how it should be. BUT, when you delete sites on your account, it doesn’t subtract them from your billing. To do that, you have to contact their “Happiness Officers” (aka customer service) for them to adjust your billing. I removed and deleted 5 websites in November (23), leaving me with 2 remaining. In Dec I saw they still billed me for the others, so I contacted them requesting a credit and they refused, even though they could see that I deleted those sites in November. On top of that, they said would cancel the billing for the January invoice but they suggested that I “maximize what I have paid for through January 28th, 2024.” These boneheads think I am going to build a website or multiple websites for a 30 day period. They sell websites, yet they don’t even understand the work/effort it takes to build a decent site AND THEN how much work it takes to promote it and drive traffic. I am looking for a new website partner who values their customers.

A friend of mine recommended this website builder platform to me for my personal blog and I must say that I am so grateful listening to my friend. Their platform has a lot of templates to choose from, easy navigation and affordable. Plus their multi-lingual customer support is also superb.I also signed up with their affiliate program, recommending this platform to my colleague, my clients and my readers.

Avoid. Almost zero customer support. Business and team from China, they do not care and have zero repurcussions. Also, dangerous practices for SEO and will randomly attach links to their product when people share your site even on Pro. Nothing is truly white-label.