Salesforce CRM Alternatives & Competitors

Find great alternatives to Salesforce CRM and the top Salesforce CRM competitors based on user reviews and ratings. Compare Salesforce CRM with similar software to find the best alternative for your needs.

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Monday.com

Monday.com is a comprehensive project...

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OysterHR

OysterHR is a global hiring...

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Pipedrive CRM

Pipedrive is a Customer Relationship...

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Salesforce CRM

Salesforce CRM is a cloud-based...

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Salesflare

0.0 (0)

94%

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Visit Salesflare

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Free Version

Free Trial

Yes

Min Price

$29 per user / month (billed annually)

Salesflare is an intelligent Customer Relationship Management (CRM) platform designed for startups and small businesses, known for its dashboard that helps track leads effectively. It automates the sales pipeline by eliminating manual data entry and automatically aggregating communication and information inputs. The software integrates data from various sources such as social media, company databases, emails,...

Pros

Opportunity Tracking and Management
Client Organizations
Pipeline Management
Integrations with GSuite applications
Reporting Features
Conversation and contact synchronization
Reliable forecasting
Workflow Management
Seamless customization

Cons

Quite expensive for small businesses
Lack of compatibility with other distribution-based software
Lacks email sequence/drip functionality

Ease of Use

95%

Features

95%

Value For Money

92%

Support

94%

Salesforce Service Cloud

0.0 (0)

92.75%

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Visit Salesforce Service Cloud

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Free Version

Free Trial

Yes

Min Price

$25.00

Salesforce Service Cloud is a comprehensive customer service platform that enables companies to deliver exceptional support across multiple channels. Founded in 1999 and headquartered in San Francisco, California, it integrates advanced features such as case management, a knowledge base, and AI-powered tools to help companies streamline their customer service operations. This cloud-based solution is part...

Pros

Comprehensive case management tools.

Seamless omnichannel support capabilities.

Robust self-service knowledge base.

Powerful automation for greater efficiency.

Extensive customization options.

Advanced analytics for insightful reporting

Cons

Steeper learning curve for customization.

Higher pricing for advanced features.

Some features may require additional training.

Reliance on internet connection for access.

Ease of Use

93%

Features

93%

Value For Money

92%

Support

93%

HubSpot Service Hub

0.0 (0)

95%

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Visit HubSpot Service Hub

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Free Version

Yes

Free Trial

Yes

Min Price

$20/month per seat

HubSpot Service Hub is a comprehensive component of the HubSpot ecosystem designed specifically to improve customer service operations with a focus on streamlining the service pipeline. It serves as a unified platform for managing customer interactions, requests, and support needs through the customer portal, enabling organizations to efficiently deliver personalized support through features such as...

Pros

Integrated live chat
Easy to set up
Workflow optimization
Powerful reporting features
Seamless integrations with other Hubpot applications
Customer Portal for Ticket Tracking
High level of organization, especially for contacts
Lead Management
Easy access to client information

Cons

Lack of multilingual knowledge base
Mobile application doesn’t have all modules
Quite expensive
Limited input survey format

Ease of Use

93%

Features

96%

Value For Money

96%

Support

95%

Lightspeed

0.0 (0)

94%

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Visit Lightspeed

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Free Version

Free Trial

Yes

Min Price

$139

Lightspeed Retail presents a cloud-based Point of Sale (POS) solution tailored for various retail sectors including apparel, footwear, bike, jewelry, pet, sporting goods, and home decor. This comprehensive solution equips retailers with a suite of tools encompassing inventory management, store administration, cash handling, payment processing, purchase order oversight, customer profiling, seamless integration with accounting software,...

Pros

Capability to monitor inventory levels across numerous store locations

Lightspeed connects with many apps, letting you customize your business solution

Customer service is great – offers free onboarding and 24/7 support no matter the plan you pick

User-friendly interface – easy for new employees to learn, especially for those who are used to using phones and tablets

Lightspeed’s analytics package is top-notch, saving time by automatically calculating performance metrics

Cons

Lightspeed might be too expensive for new retail stores

Limited flexibility with e-commerce platforms – strongly encourages users to use its e-commerce platform, which some find to be low-quality and not standard

Individuals are unable to make significant inventory adjustments themselves – they have to send them to Lightspeed for an associate to handle

Ease of Use

94%

Features

94%

Value For Money

92%

Support

94%

CapsuleCRM.com

0.0 (0)

93%

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Visit CapsuleCRM.com

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Free Version

Yes

Free Trial

Min Price

$0.00

CapsuleCRM.com is a Customer Relationship Management (CRM) platform developed by a UK-based startup to improve business-customer interactions. The software is designed to be easy to use and has features that suit businesses of all sizes. Founded in 2008 by Duncan Stockdill and Andy Cockburn, Capsule CRM has grown to serve more than 10,000 companies worldwide....

Pros

Efficient note-taking and data linking.

User-friendly and time-saving.

Cost-effective and easy to deploy.

Simple to capture important client information.

Cons

Difficulties with importing data.

Lack of integration with other systems.

Limited customization options for tasks and layout.

Ease of Use

94%

Features

93%

Value For Money

93%

Support

92%

CAKE POS

0.0 (0)

94%

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Visit CAKE POS

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Free Version

N/A

Free Trial

YES

Min Price

$69

CAKE POS (Point of Sale) offers a comprehensive solution designed to expedite guest service, enhance technological scalability, and facilitate business expansion. It revolutionizes restaurant transactions, fostering enhanced connections with customers and ensuring operational resilience. Through functionalities such as tableside ordering, online ordering, QR code solutions, and loyalty programs, CAKE optimizes revenue generation and operational efficiency,...

Pros

The customizable system that can be tweaked to fit the needs effortlessly
Outstanding customer service – always ready to assist
Easy to use – it’s simple to operate and easy to train new employees on
Durable hardware, built to withstand the demands of a busy restaurant setting
Smooth online ordering feature

Cons

They charge payment for activation fees
Lacks clear pricing information
Need additional restaurant features and more comprehensive reporting

Ease of Use

94%

Features

93%

Value For Money

94%

Support

93%

Act CRM

0.0 (0)

92.5%

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Visit Act CRM

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Free Version

Free Trial

Yes

Min Price

$22 per month (does not include setup)

Act.com is a leading provider of customer relationship management (CRM) and marketing automation solutions tailored for small and medium-sized businesses (SMBs). Founded in 1987, Act.com specializes in providing tools and services that help businesses increase sales, improve marketing efforts, and create lifelong customers. The platform offers a comprehensive suite of functionalities to help companies effectively...

Pros

Effective tool for customer interactions

Versatile marketing automation

Easy to use with quick data provision

Quality product with friendly UI

Excellent customer support

Easy manipulation for customer needs

Quick and easy email integration

Rapid resolution of bugs and issues

Enables tracking of problems and inconsistencies

Supports internal software development

Positive customer service journey

Cons

Unprofessional customer service

Late return suspends business process

Software crashes when switching databases

Some functions are not user-friendly

Inserting a database could be easier

Difficulty determining if a link is required

Old-fashioned and clunky interface

Employees prefer the more modern interface

Lack of message/complaint labeling with tags

Database organization could be simplified

Readability could be improved

Ease of Use

93%

Features

92%

Value For Money

92%

Support

93%

Quickbase

0.0 (0)

94%

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Visit Quickbase

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Free Version

N/A

Free Trial

Yes

Min Price

$35

Quickbase stands as the leading application platform catering to dynamic work environments. Their mission revolves around simplifying complex works and empowering companies to visualize, integrate, and manage their projects from inception to completion. Quickbase is designed to assist dynamic teams like business leaders, department heads, and managers, utilizing this software for managing projects, coordinating teams,...

Pros

Provides strong data visualization and sharing with controls, intuitive forms, and charts
Customizable APIs and pages
Ability to restrict app access, improving security and efficiency for users
Product support is very responsive
Provides different tiers of access for users or businesses.

Cons

Starting development is tough without developer accounts, and the trial lasts only 30 days
The software is missing many essential features and reaching out for support can be difficult
Continuous error messages occur when editing your data

Ease of Use

94%

Features

94%

Value For Money

94%

Support

94%

Thryv

0.0 (0)

93%

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Visit Thryv

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Free Version

Yes

Free Trial

Yes

Min Price

$20/seat/month

Thryv is a comprehensive small business software solution that provides a range of essential business management tools, including customer support and invoicing capabilities. Developed by Thryv Holdings, Inc., it enables businesses in the United States, Canada, and Australia to reach more customers, streamline operations, and accelerate payment processes. Thryv integrates customer relationship management, marketing automation,...

Pros

Superb customer assistance – offering reliable support and guidance to users
Amazing software package that consolidates all the features into one convenient platform
Great email integration and effective CRM tools
User-friendly product
Powerful marketing resources – empowering businesses with effective tools and strategies to enhance their marketing efforts.

Cons

Inconvenience of extended application loading time
The tracking system is highly flawed and lacks any means of confirmation
Often combines unrelated images with incomplete sentences – making no sense

Ease of Use

93%

Features

94%

Value For Money

93%

Support

93%

Zendesk

0.0 (0)

934%

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Visit Zendesk

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Free Version

Free Trial

Yes

Min Price

$19/agent/month

zendesk is a customer-centric CRM enterprise software that aims to enhance your relationship with your customers through support, sales, and engagement solutions. As we know, business engagement happens with your customers through various channels like email, phone, chat, and social media daily. Zendesk is here to consolidate these interactions into one easy-to-use help desk platform,...

Pros

Best Live Chat Solutions
CRM software solution
Handle all customer interactions, including self-service options.
Suitable for a diverse array of clients
Real-time updates
Custom Views
Agent Collaboration

Cons

Uploading and exporting data may pose challenges
Data is sometimes deleted or lost without clear cause
It can be expensive for small to mid-size companies
Doesn’t facilitate seamless communication

Ease of Use

95%

Features

94%

Value For Money

93%

Support

93%

Bonsai

4.6 (466)

93%

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Visit Bonsai

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Free Version

Free Trial

Yes

Min Price

$17/Month

Bonsai is an online business management tool developed by Bonsai Technologies Inc. Designed to support professionals and business owners in streamlining their operations, Bonsai provides a comprehensive suite of features to enhance productivity and promote business growth. Since its establishment in 2015, Bonsai has garnered a user base of over 500,000, offering solutions that cater...

Pros

Allows Time Tracking
Complete CRM solution
Comprehensive project management
Unlimited freelance-specific contracts
Automated invoice
Track your spendings

Cons

Expensive for beginners
Only available in English

Ease of Use

94%

Features

94%

Value For Money

92%

Support

92%

NetSuite

0.0 (0)

91.5%

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Visit NetSuite

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Free Version

Free Trial

Yes

Min Price

Custom

NetSuite is a comprehensive suite of cloud-based business management software developed by Oracle. It integrates enterprise resource planning (ERP), customer relationship management (CRM), financial management, e-commerce, inventory management, and supply chain operations into a single, unified platform. Founded in 1998 and later acquired by Oracle, NetSuite is designed to help companies streamline operations, improve efficiency,...

Pros

User-friendly dashboard
Robust reporting features
Accurate forecasting capabilities
Efficient data tracking
Mobile solutions for Android and iOS devices

Cons

Very steep learning curve
The pricing option is not transparent

Ease of Use

92%

Features

92%

Value For Money

90%

Support

92%

RealtyJuggler

4.6 (9)

93%

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Visit RealtyJuggler

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Free Version

Free Trial

Yes

Min Price

$179/year

RealtyJuggler is a real estate CRM software. With it, you can easily convert leads into deals. Its functionality makes it a convenient CRM for real estate professionals. In addition to the basic and advanced CRM features, it also houses other valuable features such as contact and transaction management. RealtyJuggler is specifically designed for real estate...

Pros

Very easy to Google sync
Easy to use
Great customer support
Helps manage contacts
Beneficial to create rich client data

Cons

Does not offer IDX websites like some competitors
Outdated interface

Ease of Use

92%

Features

94%

Value For Money

92%

Support

94%

Nutshell

0.0 (0)

91.75%

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Visit Nutshell

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Free Version

Free Trial

Yes

Min Price

$16/User

Nutshell is an all-in-one CRM that provides CRM services and offers users the tools to engage in email marketing and contact management. This CRM is specially designed for the B2B teams to make it possible for them to close more deals! It combines sales and marketing tools with CRM to provide all-in-one solutions to the...

Pros

Numerous lead-tracking options
Easy to use and manage
Manageable lead segmentation
Functional dashboard with important insights
Good reporting features

Cons

Substandard email marketing
UX requires an update

Ease of Use

92%

Features

93%

Value For Money

91%

Support

91%

OnePageCRM

4.8 (95)

92.5%

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Visit OnePageCRM

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Free Version

Free Trial

Yes

Min Price

$9.95/Month

OnePageCRM is a sales management tool specifically designed to increase the productivity and efficiency of small businesses. Founded in 2010 by CEO and Founder Michael FitzGerald, the software uses a Next Action sales approach that prioritizes actionable steps to help businesses effectively manage their sales. The tool offers a straightforward user experience that focuses on...

Pros