No reviews yet

[begindot_kkstarratings]

Jotform Review (2024): Pricing, Pros & Cons

Jotform is an online form builder that allows users to create and manage forms for various purposes, including surveys, registrations, and payments, featuring integrations with numerous platforms and customization options.

Ease of Use

94%

Features

94%

Value For Money

92%

Customer Support

93%

Jotform

What is Jotform?

Jotform is an online platform established in 2006 by CEO Aytekin Tank, specializing in form creation and survey management. Based in San Francisco, California, it provides users with tools to create, customize, and analyze various forms and surveys. The service is designed to simplify data collection and automation for businesses, leveraging a user-friendly interface and advanced features to support a range of data management workflows.

What is Jotform Good for?

Jotform excels at creating a seamless process for designing, distributing, and analyzing forms and surveys of varying complexity. It offers solutions for simple contact forms, registration forms, application forms, orders, and feedback collection, to more intricate data collection needs such as event planning and comprehensive application workflows. The platform’s versatility and robust set of features make it ideal for automating and optimizing data collection and management tasks, facilitating efficient workflow automation, and data analysis.

Who Should Use Jotform?

Jotform is suited for users across a broad spectrum of industries, including education, healthcare, marketing, non-profit organizations, and small to large businesses. It’s comprehensive toolset and flexible design options cater to professionals looking to streamline data collection processes, from human resources departments managing employee information to marketers conducting customer feedback surveys. Additionally, individuals or entities requiring customizable forms for event registrations, applications, or online orders will find Jotform to be an invaluable resource.

Jotform Company Details

Founded by CEO Aytekin Tank in 2006, Jotform has become a premier company in the realm of digital form creation and survey management, with its headquarters in San Francisco, California. Operating at the cutting edge of the industry, the company boasts a robust team of 501 to 1000 employees, demonstrating its significant size and innovative capability. Jotform was established to provide adaptable, easy-to-use solutions for collecting data and automating processes, serving a wide range of businesses in different sectors. Through its advanced platform, it has consistently fulfilled its promise to improve the efficiency of users in collecting and managing data, thus cementing its position as a powerhouse in the online form-building space.

Company Name: Jotform

CEO Name: Aytekin Tank

Est Year: 2006

Employees: 501-1000

HQ Location: San Francisco, California, United States

Aytekin Tank

Founder and CEO

Jotform Demo & Media

Jotform Top Features

Drag-and-Drop Form Builder

Jotform's form creation tool offers a wide range of adaptable form templates and components, which can be effortlessly dragged and dropped to achieve the preferred layout.

Payment Processing

Jotform allows users to process payments via various payment platforms such as PayPal, Square, and Stripe, directly within the form.

Integrations and Add-Ons

Jotform offers an extensive selection of third-party tool integrations and extensions, including Zapier, Salesforce, Slack, Gmail, and more. This allows users to establish automated sequences for a more efficient data gathering procedure.

Jotform Widgets

Jotform provides over 100 widgets including E-signature, Email validation, and date booking, among others, enhancing the functionality of its forms.

Conditional Logic

This function enables users to create intelligent forms using "if-then" logic to display particular fields depending on the responses provided by users. It prevents users from having to respond to irrelevant questions.

Collaboration and Sharing

Jotform offers various teamwork and sharing features, enabling colleagues to jointly manage forms, as well as access submissions and analytics. Team members can include collaborators and subordinate users, distribute links that others can access, integrate forms into any website, and create PDF summaries.

Analytics Features

Jotform's analytics functionality enables groups to assess visitor patterns, comprehend how users interact and what the numbers mean, and receive essential information through detailed reports and graphical representations.

Security Features

Jotform ensures superior security to safeguard confidential information. It includes features for HIPAA compliance, provides Service Level Agreements (SLA), facilitates Single Sign-On (SSO), and adheres to PCI and GDPR regulatory standards.

Integration Features

Jotform provides a powerful integration framework that enables users to streamline their processes by linking their online forms and surveys with over 100 tools and platforms.

Advanced Form Options

Jotform is a flexible tool for creating forms, equipped with sophisticated functionalities that improve the user experience. Its conditional logic enables the creation of intelligent forms that adjust according to the users' responses.

Pros of Jotform

The interface’s drag-and-drop feature simplifies its usability

This system facilitates effortless sharing among users

Enables the integration of links to websites and various documents

Offers exceptional personalization options, enabling the creation of visually appealing applications

Every form produced through Jotform is designed to be mobile-friendly

Cons of Jotform

Insufficient database capabilities for handling form replies

Restricted options for customization of branding

Few options are available for exporting data

Jotform Pricing

Jotform’s pricing model is designed to be both flexible and valuable, ensuring that regardless of the chosen plan, users have access to all functionalities and the option to cancel at any moment. Around-the-clock customer support means users can receive immediate help at any time. Furthermore, annual subscriptions come with a discount of up to 20%, presenting a cost-efficient option for companies. For individuals who only need basic form-building capabilities, the Starter plan is available for free. Progressing through the plans, the Bronze plan at $39 per month is ideal for small to medium enterprises, offering additional features. The Silver plan, at $49 per month, includes expanded capabilities for businesses, and for larger organizations with sophisticated needs, the Gold plan at $129 per month is perfect. Businesses seeking customized solutions can benefit from Jotform’s Enterprise plan, which comes with bespoke pricing, offering an enhanced experience with Jotform Enterprise specifically designed for large-scale operations.

Starter

Free

Start Now

5 Forms

100 Monthly Submissions

1 user per Team

100 MB Available Space

1, 000 Monthly Form Views

500 Total Submission Storage

100 Fields per form

10 Monthly Payment Submissions

Bronze

$39/month

$34/month (Billed Annually)

Start Now

25 Forms

1, 000 Monthly Submissions

1 User per Team

1 GB Available Space

10, 000 Monthly Form Views

10, 000 Total Submission Storage

250 Fields per form

100 Monthly Payment Submissions

100 Monthly Signed Documents

Silver

$49/month

$39/month (Billed Annually)

Start Now

50 Forms

2, 500 Monthly Submissions

1 User per Team

10 GB Available Space

100, 000 Monthly Form Views

25, 000 Total Submission Storage

500 Fields per form

250 Monthly Payment Submission

Gold

$129/month

$99/month (Billed Annually)

Start Now

100 Forms

10, 000 Monthly Submissions

1 User per Team

100 GB Available Space

1, 000, 000 Monthly Form Views

100,000 Total Submission Storage

1, 000 Fields per form

1, 000 Monthly Payment Submissions

Enterprise

Custom Price

Start Now

Unlimited Usage

Multiuser Platform

Dedicated Support

User Management

Sign-On

SLA

Data Residency

Professional Services

Jotform Price Comparison

Compare price of Jotform With some of the top competitors.

Microsoft Forms

Google Forms

Typeform

Wufoo

Thrive Leads

Ninja Forms

Ninja Table

Jotform Alternatives

Microsoft Forms

BeginDot Score | 94.5%

Microsoft Forms is a versatile online tool developed...

Google Forms

BeginDot Score | 95%

Google Forms is a survey management tool within...

Typeform

BeginDot Score | 93.5%

Typeform is an innovative online form creation platform...

See all Jotform alternatives →

User Reviews

0.0

0.0 out of 5 stars (based on 0 reviews)

Excellent0%Very good0%Average0%Poor0%Terrible0%

There are no reviews yet. Be the first one to write one.

What Kind of Support Jotform Offers?

Jotform’s customer service is a testament to their dedication and easy access, guaranteeing help is on hand whenever it’s needed. With a range of help options including FAQ sections, discussion boards, a detailed knowledge repository, email support, and instant messaging, users are presented with numerous methods to seek assistance and resolve their inquiries. The highlight is the round-the-clock access to live agents, who provide instant help and advice at any hour. Whether dealing with technical difficulties, figuring out how to use features, or simply requiring general support, Jotform’s support staff is always available to tackle user issues quickly and efficiently. This commitment to providing outstanding assistance ensures users can fully utilize what Jotform offers with peace of mind.

Email Support

Live Chat

Social Media

Forum & Ticket

Tutorial Videos & Documentation

Webinars

Jotform FAQs

Is Jotform legitimate?

Jotform is a legitimate software platform, founded in 2006 by CEO Aytekin Tank, with its headquarters in San Francisco, California, United States. It specializes in online form creation and survey management, serving businesses of all sizes with its innovative solutions, including Google Forms integration for an expanded reach.

Is Jotform worth paying for?

Jotform is worth paying for due to its comprehensive platform that allows for effortless creation, customization, and analysis of forms and surveys. Its robust features cater to a wide range of data collection and management needs, making it a valuable tool for businesses.

What integrations with other software does Jotform provide?

Jotform provides a wide array of integrations with other software, enhancing its functionality and utility. These integrations allow users to seamlessly connect their forms and surveys with various databases, email services, payment processors, and productivity tools, further streamlining data collection and automation processes.

Is Jotform effective for conducting surveys?

Jotform is highly effective for conducting surveys, offering a user-friendly interface and flexible customization options. Its robust analysis tools assist in interpreting survey data, making it an ideal choice for organizations aiming to gather insightful feedback and data.

Is JotForm a good fit for small enterprises?

JotForm is an excellent fit for small enterprises, thanks to its scalable features and affordability. The platform’s ease of use and flexibility in form creation and survey management make it suitable for businesses seeking efficient data collection and automation solutions.

Which sectors or applications do critics highlight in discussions about JotForm?

Critics of JotForm highlight its applications across various sectors, including education, healthcare, and e-commerce, for its versatility in handling different forms of data collection and analysis. Its ability to streamline complex application workflows and automate tasks is often praised.

What kind of support from customer service do users of JotForm typically describe receiving?

Users of JotForm typically describe receiving prompt and helpful support from customer service, reinforcing their positive experience with Jotform. The support team is known for its responsiveness and attentiveness in addressing queries and resolving issues, enhancing the user experience.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation.

Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

Did You Find ThisJotform review Helpful?

Don’t forget to write a review.

Join Software Buyers & Sellers

Get top software information and best deals right on your inbox.

Jotform Begindot Awards

No Award Available Yet

Jotform Review (2024): Pricing, Pros & Cons

What is Jotform?

What is Jotform?

What is Jotform Good for?

Who Should Use Jotform?

Jotform Company Details

Jotform Demo & Media

Jotform Top Features

Pros of Jotform

Cons of Jotform

Jotform Pricing

Jotform Price Comparison

Jotform Alternatives

Microsoft Forms

Google Forms

Typeform

User Reviews

What Kind of Support Jotform Offers?

Jotform FAQs

Platforms Supported

Review Method

Did You Find ThisJotform review Helpful?

Jotform Begindot Awards

Salesforce CRM

Rippling

OysterHR

Monday.com