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Jobber Review (2024): Pricing, Pros & Cons

Jobber is a cloud-based field service management software designed to help small to midsize businesses in industries such as landscaping, plumbing, HVAC, and cleaning manage scheduling, invoicing, clients, and more, improving productivity and customer service.

0%
Ease of Use
94%
Features
93%
Value For Money
93%
Customer Support
92%

What is Jobber?

Jobber is a comprehensive operations management software specifically designed for home service businesses, offering ease of use through its intuitive interface. Established in 2011 and based in Edmonton, Alberta, Jobber has grown significantly, offering a broad range of features aimed at improving the efficiency and productivity of businesses in the home service sector. With its robust platform, Jobber supports over 200,000 service professionals across more than 60 countries, enabling them to manage various aspects of their business operations effectively. This includes scheduling, invoicing, client management, and providing estimates, all integrated into a user-friendly interface. Jobber’s mission is to help home service businesses become more successful by streamlining their day-to-day operations.

What is Jobber Good for?

Jobber excels at simplifying and automating the day-to-day operations of home service companies through its CRM features. It is particularly beneficial for scheduling and dispatching tasks, client tracking, creating and managing invoices, and processing payments, all central to customer support. Moreover, Jobber’s software is equipped with powerful tools for generating detailed reports and insights that assist businesses in making informed decisions. It’s also valuable for enhancing customer service through automated communication features. By leveraging Jobber, businesses can increase their operational efficiency, reduce time spent on administrative tasks, and focus more on growth and service quality.

Who Should Use Jobber?

Jobber is ideally suited for a wide range of professionals within the home service industry, integrating CRM and mobile app support for superior management. This includes but is not limited to plumbing, HVAC, landscaping, cleaning, and pest control services. Small to medium-sized businesses in these sectors will find Jobber’s features particularly beneficial for managing their operations. Additionally, entrepreneurs looking to streamline their business processes to focus on scaling their operations will find Jobber to be a valuable asset. The software’s comprehensive toolset is designed to meet the needs of home service businesses seeking to optimize their operations, enhance customer satisfaction, and increase profitability.

Jobber Company Details

Jobber, the company behind Jobber, was established in 2011 and is headquartered in Edmonton, Alberta, and offers a free trial to new users. It has emerged as a leading provider of operations management software tailored specifically for home service businesses. The company boasts a workforce of between 501 to 1,000 employees and serves more than 200,000 home service professionals across over 60 countries. Jobber’s software solutions have supported the delivery of services to over 27 million households globally, with invoicing totals exceeding $40 billion. Recognized for its innovation and rapid growth, Jobber has received numerous awards from prestigious institutions such as The Globe and Mail, Fast Company, and Deloitte. These accolades highlight Jobber’s status as one of Canada’s fastest-growing and innovative companies. Under the leadership of CEO Sam Pillar, Jobber continues to drive forward the evolution of operations management for home service businesses worldwide, as reflected in Jobber software reviews and overall rating.

Company Name: Jobber

CEO Name: Sam Pillar

Est Year: 2011

Employees: 501-1000

HQ Location: Edmonton, Alberta

1663863735133
Sam Pillar
CEO

Jobber Demo & Media

Jobber Top Features

Job Scheduling

Jobber seamlessly coordinates appointments according to your specifications, covering details of the services, projected costs, and expected lengths of time.

Dispatching and Route Planning

Delegate eleventh-hour tasks to the closest team member to decrease delays and enhance fuel economy using the Jobber mobile app.

Centralized Information

Consult the on-site guidelines, necessary employment documents, and checklists to prevent skipping steps and guarantee the successful completion of tasks.

Job Invoicing

Gather several tasks together, and then create and dispatch bills effortlessly through bulk invoicing with just a handful of clicks.

QuickBooks Integration

This feature maintains current records of customer information, timesheets, invoices, and payments synchronized with QuickBooks.

Expense Tracking

Document the dates, amounts of expenditures, and information regarding employees using the software.

Team Permissions

This functionality tailors the settings for user permissions to accommodate your requirements.

Client Manager

Guarantee that the information about your clients is constantly current through personalized customer profiles.

Online Booking

Enable clients to schedule meetings online, encompassing via social media platforms.

Job Forms

Simplify your tasks by filling out employment documents and uploading photos taken at the site for documentation purposes.

Pros of Jobber

  • Cost-effective for small enterprises
  • Seamlessly connects with economic systems
  • The platform is highly user-friendly and quick to master
  • The customer portal is outstanding
  • Rapid invoicing process
  • Cons of Jobber

  • There is no price determination mechanism mentioned in the description section
  • Absent an accessible API
  • Inability to customize delivery options for each customer
  • Jobber Pricing

    Jobber offers a 14-day trial period allowing full access to its features without necessitating credit card information. Following the trial, users can choose from three plans: Grow, Connect, and Core. The Grow plan, starting at $245 per month (billed monthly) or $200 per month (billed annually), focuses on scaling businesses with sales and marketing automation tools, with prices increasing to $349 per month (monthly) or $249 per month (annually) after the initial three months. The Connect plan, priced at $119 per month (billed monthly) or $104 per month (billed annually), emphasizes enhancing team collaboration and customer satisfaction, with costs rising to $169 per month (monthly) or $129 per month (annually) after the first three months. Lastly, the Core plan, beginning at $49 per month (billed monthly) or $49 per month (billed annually), concentrates on organizing operational workflows from quoting to invoicing, maintaining at $69 per month (billed monthly) or $69 per month (billed annually) after the initial three months.
    Grow
    Monthly Billing: $245/month, $349/month after 3 months
    Yearly Billing: $200/month, $249/month after first year
  • Quote add-ons and images
  • Job costing
  • Automated quote follow-ups
  • Two-way text messaging
  • Up to 15 users
  • Connect
    Monthly Billing: $119/month, $169/month after 3 months
    Yearly Billing: $104/month, $129/month after first year
  • Automated reminders
  • Automatic payments
  • QuickBooks Online sync
  • Online booking
  • Up to 5 users
  • Core
    Monthly Billing: $49/monthly, $69/monthly after 3 months
    Yearly Billing: $40/month, $49/month after first year
  • Schedule and manage jobs
  • Send quotes and invoices
  • 24/7 client self-serve hub
  • Digital payments as low as 2.7% +30c
  • 1 user
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    User Reviews

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    What Kind of Support Jobber Offers?

    Jobber Support provides a comprehensive array of assistance options to cater to diverse user needs, spotlighting Jobber’s commitment to customer support. Whether it’s troubleshooting technical issues, seeking guidance on utilizing features effectively, or clarifying inquiries, users can rely on support via email, phone, and live chat for immediate assistance. Additionally, Jobber offers training and webinars to enhance users’ understanding of the platform’s functionalities, ensuring they maximize its potential. For self-service support, an extensive FAQ section and ticket system are available, providing users with the resources needed to address common queries efficiently.
    Email Support
    Live Chat
    Forum & Ticket
    Tutorial Videos & Documentation
    Phone Support
    Webinars

    Jobber FAQs

    Yes, Jobber is a legitimate company established in 2011, headquartered in Edmonton, Alberta. It provides award-winning operations management software for home service businesses and has served over 200,000 professionals across more than 60 countries.
    Jobber is worth paying for due to its extensive track record of facilitating service provision to over 27 million households and managing invoices totaling more than $40 billion. Its recognition by The Globe and Mail, Fast Company, and Deloitte as one of Canada’s fastest-growing companies further underscores its value to home service businesses.
    Jobber provides integrations with several other software platforms to enhance operational efficiency, including accounting software like QuickBooks, payment processing platforms like Stripe and PayPal, and marketing tools. These integrations help streamline business processes, making Jobber a comprehensive solution for home service professionals.
    Jobber is designed to be user-friendly, catering specifically to the operational needs of home service businesses. Its interface is intuitive, making navigation and usage straightforward for professionals to manage scheduling, invoicing, client communication, and payment processing effectively, enhancing the ease of use.
    Jobber enhances customer service by offering features such as client reminders, online booking, and a client hub that facilitates easy communication and transaction processing, thereby improving the overall customer experience.
    Yes, Jobber’s software can be customized to fit various home service business needs through its wide range of features and integrations, allowing businesses to tailor the software to their specific operational requirements.
    Jobber is scalable and can accommodate the growth of a home service business by offering various plans and features designed to cater to the evolving needs of their clients, from individual contractors to larger enterprises.

    Platforms Supported

    Review Method

    At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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