Based on 481 user reviews, FreshBooks has an overall rating of 4.65 out of 5 stars.

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FreshBooks Review (2024): Pricing, Pros & Cons

A comprehensive accounting solution that you may try for your business. It offers end-to-end solution for managing finances.

Ease of Use

92%

Features

94%

Value For Money

92%

Customer Support

94%

FreshBooks

What is FreshBooks?

FreshBooks is a cloud-based accounting software launched in 2003. It mainly helps small businesses and self-employed individuals to manage their finances without hassle.

FreshBooks provides you with a lot of features including, expense and income tracking, invoicing, time tracking, and more.

It also provides you with automatic payment reminders that help you to get your payments o time without delay.

FreshBooks helps you to save time and money by streamlining all the finance activities of your business from invoicing to payment.

Let’s look at the software in detail.

FreshBooks Company Details

FreshBooks is a Toronto-based online accounting software provider launched in 2003. FreshBooks was founded by Mike McDerment, he spent 3.5 years growing FreshBooks from his parent’s basement. Now FreshBooks have 30 million users all around the world.

Company Name: 2ndSite Inc.

CEO Name: Don Epperson

Est Year: 2003

Employees: 501-1000

HQ Location: Ontario, Canada

Don Epperson

CEO @FreshBooks

FreshBooks Demo & Media

FreshBooks Top Features

Customisable Invoice

FreshBooks have a wide range of invoice templates from which you can choose one, add your logo and add some creativity to wow your clients.

Payment Reminder

FreshBooks have the facility of payment reminder that can keep your clients updated with payment reminders on time.

Accept Credit Cards

With the credit card facility available on FreshBooks you can get paid 2X faster.

Multi-Currency Billing

FreshBooks support multi-currency feature by which you can send invoices in whichever currency you and your client prefer.

Automatic Expense Recording

FreshBooks provides you with automatic recording of all transaction fees that helps you to have accurate view of your expenses.

Fast Bank Deposit

All the payments will be deposited directly to your bank account to make sure your cash is flowing.

Easy Client Collaboration

FreshBooks helps you to easily collaborate with your clients from project planning to executing works.

Time Tracking

FreshBooks provides you with feature to analyse how your entire team is spending their time, thus you can track all the completed works.

Report

You will be provided with ready made financial reports, you can get your reports (like profit&loss) from FreshBooks dashboard.

Payroll

FreshBooks provide access to a multiple payroll providers from which you can choose the one that gives you capabilities of an entire finance team.

Pros of FreshBooks

Easy to use
Affordable pricing
Easily track expenses
Detailed time tracking
Effective project collaboration

Cons of FreshBooks

Extra charges for additional user
Have client limit

FreshBooks Pricing

FreshBooks offers multiple pricing plans to select from and you get a 30-day money-back guarantee. You may also save 20% when you select the yearly pricing plan.

Plan	Lite	Plus	Premium	Select
Monthly Price	$13.60	$24.00	$44.00	Talk to a specialist
Yearly Price	$142.80/yr	$252.00/yr	$462.00/yr	Talk to a specialist
Features
TRACK AND ORGANIZE CLIENT INFO
Billable Clients	5 Client	50 Client	Unlimited	Unlimited
Client Profiles and Account Statements	Yes	Yes	Yes	Yes
Clients Can Store Credit Card Info	Yes	Yes	Yes	Yes
Client Account Portal	Yes	Yes	Yes	Yes
Client Credits	Yes	Yes	Yes	Yes
Customized Email Templates and Signatures	–	–	Yes	Yes
Automated Client Emails with Dynamic Fields	–	–	Yes	Yes
Remove FreshBooks Branding from Client Emails	–	–	Yes	Yes
BILLING SOLUTIONS
Unlimited Estimates	Yes	Yes	Yes	Yes
Accept e-Signatures	Yes	Yes	Yes	Yes
Unlimited + Customized Invoices	Yes	Yes	Yes	Yes
Automated Recurring Invoices	Yes	Yes	Yes	Yes
Accept Deposits	Yes	Yes	Yes	Yes
Manage Budget and Billing for Projects	Yes	Yes	Yes	Yes
Unlimited Proposals	–	Yes	Yes	Yes
Client Retainers	–	Yes	Yes	Yes
CLIENT PAYMENT OPTIONS
Online Credit Card Payments	Yes	Yes	Yes	Yes
Online Bank Transfers (ACH)	Yes	Yes	Yes	Yes
Secure Card Storage	–	–	–	Yes
Charge Client Credit Cards	–	–	–	Yes
Checkout Links Get You Paid Without Invoicing	Yes	Yes	Yes	Yes
MANAGING YOUR BUSINESS
Unlimited Time-Tracking	Yes	Yes	Yes	Yes
Unlimited Expenses	Yes	Yes	Yes	Yes
Automated Bank Import	Yes	Yes	Yes	Yes
Mobile Mileage Tracking	Yes	Yes	Yes	Yes
Business Health Reports	Yes	Yes	Yes	Yes
Double-Entry Accounting Reports	–	Yes	Yes	Yes
Bank Reconciliation	–	Yes	Yes	Yes
Automatic Expense Receipt Data Capture	–	Yes	Yes	Yes
Automatic Bill Receipt Data Capture	–	–	Yes	Yes
Project Profitability	–	–	Yes	Yes
Accounts Payable	–	–	Yes	Yes
2 Team Member Accounts Included	–	–	–	Yes
Dedicated Account Manager	–	–	–	Yes
Customized Onboarding Services	–	–	–	Yes
Data Migration Services	–	–	–	Yes

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User Reviews

4.7

4.7 out of 5 stars (based on 480 reviews)

Excellent75%Very good20%Average3%Poor1%Terrible1%

Freshbooks is a "refreshing" way to manage your accounting needs!

May 25, 2024

To start off my review, I like that the program is based in the cloud. This allows me to access my information in real time from anywhere on the go. Another great feature with FreshBooks is the ability to setup multiple company profiles. FreshBooks also implements intuitive features to allow you to easily generate and manage invoices or client information. As well as features such as time tracking to watch how much time you may spend on a particular task. Other features that add great value to this program is the ability to create and manage projects. Using the Project feature, I have been able to coordinate with my business partner accurately and timely. Ensuring that deadlines are met! *** In comparison to quickbooks… you get more for your money using FreshBooks*** Review collected by and hosted on G2.com.

Robert L.

Review Source: G2

Great starting point for new entrepreneurs

May 25, 2024

Ease of use, especially for those who don’t have much or any education in accounting. Review collected by and hosted on G2.com.

Jaime H.

Review Source: G2

Freshbooks is easy to use as well as increases productivity

May 25, 2024

Easy to understand, get information, invoice and track payments and hours without steep learning curve. The tone of communications with the company is informative, relaxed, helpful and valuable. The CEO wrote an ebook and shared it and it was inspiring and helpful in reframing how we talk about and think about our services and pricing. Review collected by and hosted on G2.com.

Cindy F S.

Review Source: G2

Great Invoicing Features for Someone Starting Out

May 25, 2024

Ease of use, great sortable information for taxes and reporting, clean dashboard, easy for clients to use as a payment platform. Time tracking feature keeps me on task, as well as allows me to easily pay designers who contract for me. Review collected by and hosted on G2.com.

Heather M.

Review Source: G2

An excellent tool for a personal business

May 25, 2024

I love that you can add different clients and have preferences for each of those clients. Each client has a dropdown and everything is automatic. I also loved that you could really organize all of your invoices in one secure place. Review collected by and hosted on G2.com.

Tia J.

Review Source: G2

What Kind of Support FreshBooks Offers?

FreshBooks offers comprehensive support to all their users. You may visit their support portal and contact the team if needed.

Email Support

Live Chat

Tutorial Videos & Documentation

Phone Support

FreshBooks FAQs

What is FreshBooks?

FreshBooks is a popular cloud-based accounting software that offers amazing features to manage all finance processes.

Is FreshBooks Free to Use?

No, FreshBooks is not a free software. However, you may try it for 30-days without any payment.

Is FreshBooks Safe to Use?

Yes, FreshBooks is a completely safe software to use.

Can I Get a Discount on FreshBooks Price?

Yes, you may get a 20% discount on FreshBooks plan by choosing yearly payment option.

Can I Add Team Member on FreshBooks?

Yes, you may add your team members to work on finance processes. The price is $11 per user per month.

What Kind of Features Does FreshBooks Offer?

FreshBooks offers a verity of features related to finance processes such as Bookkeeping, Invoicing, Payroll management, expanse tracking and more.

Platforms Supported

Review Method

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FreshBooks Review (2024): Pricing, Pros & Cons

What is FreshBooks?

FreshBooks Company Details

FreshBooks Demo & Media

FreshBooks Top Features

Pros of FreshBooks

Cons of FreshBooks

FreshBooks Pricing

FreshBooks Price Comparison

FreshBooks Alternatives

Visor

iSpring Learn

QuickBooks

User Reviews

Freshbooks is a "refreshing" way to manage your accounting needs!

Great starting point for new entrepreneurs

Freshbooks is easy to use as well as increases productivity

Great Invoicing Features for Someone Starting Out

An excellent tool for a personal business

What Kind of Support FreshBooks Offers?

FreshBooks FAQs

Platforms Supported

Review Method

Did You Find ThisFreshBooks review Helpful?

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