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Concur Review (2024): Pricing, Pros & Cons

Concur is a comprehensive travel and expense management solution designed to streamline booking, automate expense reporting, and provide actionable insights for businesses.

0%
Ease of Use
93%
Features
94%
Value For Money
93%
Customer Support
92%

What is Concur?

Concur is a leading travel management software developed by the subsidiary of SAP, specializing in providing innovative solutions to facilitate the management of travel expenses and operations for businesses. Established in 1993 and based in Bellevue, Washington, United States, Concur employs a workforce of between 5001 to 10000 employees. It is renowned for its cutting-edge technology and comprehensive solutions aimed at revolutionizing business travel and expense management, receiving high user reviews for its efficiency.

What is Concur Good for?

Concur is adept at streamlining travel and expense management processes for businesses of all sizes. It excels in automating expense reporting, simplifying travel bookings, and ensuring compliance with corporate policies. Furthermore, Concur is highly effective in providing real-time insights into spending, which aids in better budget management and cost control. Its cloud-based platform integrates seamlessly with other business systems, enhancing operational efficiency and productivity, with a UI designed for ease of use.

Who Should Use Concur?

Concur is designed for businesses and organizations seeking to optimize their travel and expense management. It is most beneficial for finance and travel managers, HR departments, and business travelers requiring efficient and compliant ways to manage travel bookings, expense submissions, and approvals. Additionally, companies looking to gain insights into travel spending patterns for better financial planning and control are ideal users of Concur, benefiting from the platform’s in-depth reviews and easy-to-navigate user interface.

Concur Company Details

SAP, the company behind Concur, is a global leader in enterprise application software, providing a wide range of solutions to businesses of all sizes across various industries. Founded in 1972 and headquartered in Walldorf, Germany, SAP has grown to have over 100,000 employees worldwide and serves millions of customers in more than 180 countries. With a strong commitment to innovation and development, SAP acquired Concur in 2014 to expand its portfolio with leading travel and expense management solutions. Operating under the leadership of CEO Christian Klein, SAP continues to drive digital transformation in the global business landscape, offering integrated solutions that facilitate efficient and transparent operations.

Company Name: SAP

CEO Name: Christian Klein

Est Year: 1972

Employees: 100,000

HQ Location: Walldorf, Baden-Wurttemberg, Germany

1707471216079
Christian Klein
CEO

Concur Demo & Media

Concur Top Features

Concur Expense

This feature enables you to view all your expenditure information collectively and adjust the configurations to suit your commercial requirements.

Concur Travel

This instrument allows workers to reserve corporate trips at optimal prices while adhering to budget guidelines.

Concur Invoice

This feature enables the collection of information for corporate choices anytime, anyplace.

Data & Analytics

This feature aids in understanding your data more effectively, enabling improved decisions for your business.

Travel Booking

SAP Concur enables individuals to reserve airline tickets, accommodations, and car rentals via its easy-to-navigate platform, streamlining the travel request process.

Expense Management

Participants can effortlessly record their receipts and generate reports of expenses right inside the system, making it a user-friendly platform for managing expense and travel reports.

Mobile App

The SAP Concur mobile application enables users to oversee their travel and expenditures while mobile.

Concur Integration

SAP Concur synchronizes with various enterprise platforms like ERP, CRM, and HRIS to offer a comprehensive overview of organizational expenditures.

Business Intelligence

Concur provides you with up-to-date business insights, enabling you to more effectively manage your company's total expenses.

Service Administration

Assign system supervision – from rolling out new service enhancements to managing routine service upkeep, updating staff details, and so on.

Pros of Concur

  • Upload expenses and receipts automatically
  • A streamlined process for handling exceptions and approvals
  • This product provides a smooth experience in managing expenses effortlessly
  • Incorporates a wide range of features
  • The application is capable of automatically completing several important fields, thus accelerating the expense entry process
  • Cons of Concur

  • The mobile feature operates sluggishly and can feel quite cumbersome
  • It lacks customization options unless an additional fee is paid
  • Navigating the travel feature is more challenging than on websites
  • Concur Pricing

    Companies looking for clear information on Concur’s cost can easily get a quote. By sharing some information about their business and indicating which SAP Concur service they’re interested in, clients can quickly receive a customized price estimate. Concur’s dedication to pleasing its customers guarantees that every quote is carefully adjusted to meet the specific goals and needs of the company, aiding in wise decision-making and encouraging successful collaborations.

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    User Reviews

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    What Kind of Support Concur Offers?

    SAP Concur offers a wide array of support options at your fingertips to ensure you get the help you need while using their solutions. Whether you’re looking for quick fixes or detailed advice, you can count on various support avenues, featuring a comprehensive FAQ and forum section for self-help. For immediate concerns, live agents are available 24/7, ready to offer tailored support through phone calls. Customers can also seek assistance via email or submit help desk tickets for thorough problem-solving and issue addressing. For those who prefer speaking with a support team member in real time, chat services provide a convenient option. Furthermore, an extensive knowledge base is available, filled with numerous resources and tutorials designed to enhance users’ proficiency with Concur’s offerings. With the multifaceted support system provided by SAP Concur, users are well-equipped to navigate any challenges and fully leverage the advantages of their solutions, underscored by positive user reviews.
    Email Support
    Live Chat
    Forum & Ticket
    Tutorial Videos & Documentation
    Phone Support
    Webinars

    Concur FAQs

    Concur is a legitimate entity, operating as a subsidiary of SAP since 1993, and is headquartered in Bellevue, Washington, United States. With a solid track record in providing innovative travel management software and solutions, it serves a wide range of businesses globally.
    Concur is worth paying for due to its comprehensive solutions that streamline business operations by managing travel expenses efficiently. Its cutting-edge technology and integration capabilities provide significant value to businesses looking to optimize their expense management processes, featuring an easy-to-use user interface.
    Concur provides extensive integration capabilities with a variety of third-party software, including ERP systems, accounting software, and HR platforms, offering seamless data transfer and enhanced operational efficiency for users.
    Concur is designed to be user-friendly, featuring an intuitive interface and streamlined workflows that simplify the travel and expense management process for users of all technical levels.
    Concur facilitates corporate travel planning through its comprehensive travel management platform, which allows users to book flights, accommodations, and transportation, while also adhering to company travel policies and budget constraints.
    Concur can help reduce company travel and expense costs through its advanced analytics and reporting tools, providing insights into spending patterns and identifying opportunities for cost savings.
    Concur offers mobile applications that enable users to manage their travel plans and expenses from anywhere, allowing for easy receipt capture, expense report submission, and approval processes on the go.

    Platforms Supported

    Review Method

    At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

    Affiliate Disclosure: BeginDot is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

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