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Adroll Review (2024): Pricing, Pros & Cons

AdRoll is a digital marketing platform that specializes in retargeting strategies, using AI to optimize ad campaigns across the web, social media and email for businesses of all sizes to increase brand awareness and conversion rates.

0%
Ease of Use
94%
Features
92%
Value For Money
91%
Customer Support
94%

What is AdRoll?

AdRoll is an e-commerce marketing platform designed specifically for direct-to-consumer (D2C) brands. It leverages a machine learning engine powered by data from 70% of the world’s online shoppers to predict consumer behavior, ad engagement and store performance with high accuracy. The platform facilitates brand building, engagement, and loyalty by enabling companies to launch cross-channel marketing campaigns, target precise audiences, and comprehensively analyze funnel attribution.

What is AdRoll Good For?

AdRoll excels at increasing brand awareness, re-engaging website visitors and past customers, and building customer loyalty. It is adept at launching cross-channel campaigns that include web, mobile, social media and email, targeting the right audience with precision and providing full-funnel attribution. In addition, AdRoll helps streamline data so companies can understand the effectiveness of their campaigns and make quick adjustments to improve sales and increase customer lifetime value (LTV).

Who Should Use AdRoll?

AdRoll is ideal for growing direct-to-consumer brands that want to engage with customers across multiple channels. It is especially beneficial for ecommerce companies looking to build their brand, convert visitors into customers, and drive customer loyalty by enabling effective remarketing strategies. Marketing professionals, brand managers and ecommerce business owners who need clear insight into campaign performance and want to optimize their marketing efforts for better revenue growth will find AdRoll’s platform invaluable.

Adroll Company Details

NextRoll, Inc., the company behind the AdRoll platform, is a marketing and data technology company founded in 2007. Headquartered in San Francisco, California, NextRoll has grown to serve companies worldwide and employs over 500 people. As a pioneer in the advertising technology sector, the company has secured significant funding, amassing over $89 million from various investors. NextRoll’s innovative approach to ecommerce marketing has positioned the company as a leader in the field, focusing on leveraging data and machine learning to optimize advertising strategies for direct-to-consumer (D2C) brands. Through its advanced technology and commitment to research and development, NextRoll continues to expand its offerings to improve the way businesses connect with their audiences online.

Company Name: NextRoll Inc

CEO Name: Roli Saxena

Est Year: 2007

Employees: 501 - 1000

HQ Location: San Francisco, California

AdRoll President - Vibhor Kapoor
Vibhor Kapoor
President
Cathy Bergstrom - VP, Product, AdRoll
Cathy Bergstrom
VP, Product

Adroll Demo & Media

Adroll Top Features

Unified Marketing Platform

Adroll provides a unified platform to launch and learn from campaigns to achieve marketing goals while streamlining marketing operations.

Retargeting

AdRoll retargeting keeps brands in front of prospects who are aware of the offer to drive conversions and revenue. The platform helps them re-engage existing customers to drive loyalty through repeat purchases and cross-selling.

Brand Awareness Ads

By targeting the right people with the right creative at the right time and at the right price, AdRoll helps brands feed their marketing funnel by introducing new buyers to the brand and driving them to their website.

Cross-channel Performance

Consolidated reporting, cross-channel attribution, performance insights and benchmarking - all from a single dashboard. AdRoll makes it easy to measure campaigns holistically to optimize ROI.

Facebook Ads and Management Analytics

Simplified paid advertising with streamlined digital campaigns across connected channels like Facebook, Instagram, TikTok, Pinterest, Google and the web.

Cross-channel Attribution

Cross-channel attribution enables better budgeting decisions by unlocking the attribution data needed for optimal budget allocation. As a result, marketers can get the most out of every marketing dollar.

Pros of Adroll

  • Multi-channel ads
  • Easy to set up
  • Built-in ad creation tools
  • Extensive reporting and marketing features
  • Intuitive user interface
  • Helpful customer support pages
  • Cross-device reach

Cons of Adroll

  • Occasional bugs
  • Difficult API integration
  • Limited segmentation options

Adroll Pricing

AdRoll offers a vast amount of functionalities across three major price tiers for businesses in different categories depending on their needs. Based on the platform’s commitment to transparency, it has adopted a dynamic cost per thousand impression pricing model which helps the platform optimize its services towards a customer’s specific marketing goals. The table below highlights the prices and some of the offerings for each price point.
ADS
Pay as You Go
Pay as You Go

Display Advertising

  • Retargeting Campaigns
  • Brand Awareness Campaigns
  • Display Ads
  • Capture attention by prominently displaying an image (along with a headline, text and call-to-action). HTML5 ads stand-out by introducing movement and sound into engaging ads that utilize a combination of animations, videos, imagery and/or audio.
  • Video Ads
  • Native Ads
  • Dynamic Ads

Campaign Reporting

  • Ad Campaign Reporting
  • New Visitor Insights
  • Scheduled/Exportable Reporting
MARKETING & ADS+
$ 36 /month
Yearly Billing: NA

Display Advertising

  • Retargeting Campaigns
  • Brand Awareness Campaigns
  • Display Ads
  • Capture attention by prominently displaying an image (along with a headline, text and call-to-action). HTML5 ads stand-out by introducing movement and sound into engaging ads that utilize a combination of animations, videos, imagery and/or audio.
  • Video Ads
  • Native Ads
  • Dynamic Ads

Connected Channels

  • Facebook Advertising
  • Instagram Advertising
  • Pinterest Advertising
  • TikTok Advertising
  • Google Ads
  • Klaviyo

Campaign Reporting

  • Ad Campaign Reporting
  • New Visitor Insights
  • Scheduled/Exportable Reporting
  • Recipe & Email Reporting
  • Google Paid Search Reporting
ADVANCED PACKAGE
Custom
Custom

Display Advertising

  • Retargeting Campaigns
  • Brand Awareness Campaigns
  • Display Ads
  • Capture attention by prominently displaying an image (along with a headline, text and call-to-action). HTML5 ads stand-out by introducing movement and sound into engaging ads that utilize a combination of animations, videos, imagery and/or audio.
  • Video Ads
  • Native Ads
  • Dynamic Ads

Connected Channels

  • Facebook Advertising
  • Instagram Advertising
  • Pinterest Advertising
  • TikTok Advertising
  • Google Ads
  • Klaviyo

Campaign Reporting

  • Ad Campaign Reporting
  • New Visitor Insights
  • Scheduled/Exportable Reporting
  • Recipe & Email Reporting
  • Google Paid Search Reporting

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What Kind of Support Adroll Offers?

AdRoll’s customer support team makes it easy for new customers to adapt to the platform with a comprehensive onboarding resources. The help center features a knowledge base of insightful articles about the platform. For easy navigation, all these can be browsed by topic. The help center also features a FAQ section to help users tackle simple problems quickly. For complex issues and enquiries, the website features a contact form for submitting queries.
Email Support
Live Chat
Social Media
Forum & Ticket
Phone Support
Premium Support
Tutorial Video & Help Documentation
Webinars

Adroll FAQs

AdRoll is a legitimate e-commerce marketing platform that specializes in providing D2C brands with tools to connect with customers across multiple channels. Powered by a machine learning engine that analyzes data from 70% of the world’s online shoppers, AdRoll provides predictive insights into behavior, ad engagement and store performance.
AdRoll is worth paying for if you want to improve your ecommerce marketing efforts through targeted, cross-channel campaigns, increase brand awareness and improve your overall reach. The platform’s personalized retargeting capabilities and actionable insights into campaign performance make it a valuable asset for growing D2C brands.
AdRoll integrates with a wide range of software, including e-commerce platforms, email marketing services and analytics tools. These integrations facilitate seamless data sharing and increase the efficiency of marketing campaigns across web, mobile, social and email, which is especially beneficial for retargeting ads and digital advertising strategies.
Yes, many AdRoll reviews show that the platform can help increase conversions and revenue by re-engaging site visitors and past customers with targeted, highly personalized experiences. The platform’s ability to predict buyer behavior and tailor ad engagements accordingly contributes to higher customer lifetime value.
AdRoll provides excellent targeting and retargeting options on its platform, enabling brands to place ads and reach the right audience with the right message at the right time. These capabilities are powered by machine learning technology that analyzes vast amounts of shopper data to optimize ad relevance and effectiveness.
To integrate AdRoll into your existing marketing strategy, start by syncing it with your website and any relevant third-party platforms such as Facebook Ads or tools you currently use. Next, use the targeting capabilities to complement and enhance your current campaigns with a focus on cross-channel consistency and personalized customer experiences.
You can target specific audiences using AdRoll’s advanced segmentation capabilities, which allow you to create custom audience lists based on behavior, demographics and engagement history. This allows for highly precise targeting of your marketing campaigns.
You can track and measure a variety of metrics including click-through rate (CTR), conversion rate, return on ad spend (ROAS), customer lifetime value (LTV), and overall campaign performance. These metrics provide insight into the effectiveness of your marketing strategies and opportunities for optimization. 
To track the performance of your AdRoll ads, use the platform’s analytics dashboard, which provides real-time insights into campaign metrics such as engagement rates and revenue impact. This allows you to quickly evaluate campaign success and make data-driven decisions.
Google Ads focuses primarily on search and display advertising within the Google ecosystem, while AdRoll offers a broader range of ecommerce marketing solutions, including cross-channel targeting and personalized campaign strategies. The platform is unique in its use of machine learning to predict shopper behavior and optimize ad engagements across web, mobile, social and email. 
Yes, AdRoll campaigns can be automated using the platform’s machine learning capabilities to automate bidding, targeting and ad placements, ensuring a seamless experience for the marketing team. This simplifies campaign management and helps maximize efficiency and ROI. 
AdRoll ensures ad relevance by using its advanced machine learning engine to analyze buyer behavior and engagement data to deliver highly targeted and personalized ads that resonate with the intended audience. 

Platforms Supported

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