8 Best Online Form Builder Software

What Is Online Form Builder Software?

Online Form Builder Software is a digital tool that allows users to create, customize, and manage web forms without the need for programming skills. These forms can range from simple contact forms to complex surveys or quizzes.

The software typically provides a user-friendly interface where users can drag and drop form elements such as text boxes, radio buttons, checkboxes, and dropdown menus. This makes it easy for users to create custom forms tailored to their specific needs.

One of the key features of online form builder software is the ability to add logic to the questions, which allows for dynamic and interactive forms. This feature can help guide users through the form based on their previous responses.

Another important aspect of online form builder software is its integration capabilities. Many form builders can integrate with other services such as payment processors, marketing automation systems, and Customer Relationship Management (CRM) applications. This allows users to easily collect data from customers, keep track of responses, and take action based on the results.

In addition, online form builder software often includes analytics features, form access controls, and powerful reporting tools. These features give users more control and insight into each submission, helping them understand how to improve data collection as they go.

What Are the Core Functions of Online Form Builder Programs?

The core functions of online form builder programs include simplifying data entry and collection, automating workflow and information management, integrating with external systems, enhancing user experience, and optimizing lead generation to name a few .

Here are some of the key functions:

1. Simplify Data Entry and Data Collection: Online form builders allow for easy creation of custom forms to collect data from users. They can be used to capture leads, build an email list, create marketing campaigns, gather feedback from customers, and more.
2. Automate Workflow and Information Management: These tools can automate essential business services and manage the flow of information, making the process more efficient.
3. Integrate with External Systems: Form builders often integrate with other services such as payment processors, marketing automation systems, and CRM applications. This allows users to easily collect data from customers, keep track of responses and take action based on the results.
4. Enhance User Experience: With user-friendly interfaces, drag-and-drop capabilities, and pre-loaded templates, form builders enhance the user experience, making it easy even for non-technical users to create forms.
5. Optimize Lead Generation: By creating engaging forms, businesses can optimize lead generation, contributing to increased conversion rates.
6. Responsive Engagement: Form builders can strengthen customer relationships through responsive engagement.
7. Analytics: Many form builders come with analytic tools to scan customer responses and generate data-driven insights.
8. Multi-Language Support: Some form builders offer multi-language support, making them accessible to users across different regions.
9. Security: Form builders provide a secure interface for integration with external apps and systems.
10. Customization: They offer a high level of customization, allowing businesses to create forms that align with their brand image.

Why Should Businesses Use Online Form Builder Software?

Businesses should use online form builder software because it simplifies the process of creating, distributing, and managing digital forms, thereby improving efficiency, data accuracy, and customer engagement.

Here are some key reasons why businesses should consider using them:

• Efficiency and Accuracy: Online form builders can reduce costs and increase efficiency, standardization, and accuracy. They ensure consistent feedback and capture the required data to meet business objectives.
• Data Collection and Management: Online forms provide an easy and quick way to collect information from employees, customers, and clients. The data collected can be instantly analyzed and stored, aiding in crucial business decisions.
• Integration with Business Apps: Form builders often integrate with other services such as payment processors, marketing automation systems, and CRM applications. This allows users to easily collect data from customers, keep track of responses, and take action based on the results.
• Customization: Online form builders allow users to create custom forms from a variety of templates, customize fields, and add logic to the questions. They offer customization options that can enhance user experience and let your brand shine.
• Lead Generation: Online forms help businesses to acquire and differentiate leads based on the data input leads provide themselves. This can be crucial for marketing and sales efforts.
• Ease of Usage: Online form builders are generally user-friendly, making it easy for businesses to create and manage forms.
• Smart Management of Requests: Online forms can help manage requests for support queries, tickets, product requests, or any work requests in an organized manner.
• Reduces Manual Work: By automating the data collection process, online form builders can significantly reduce manual work.
• Budget-friendly: Many online form builders offer affordable plans, making them a cost-effective solution for businesses.

What Are the Potential Drawbacks or Limitations of Online Form Builder Tools?

The potential drawbacks or limitations of online form builder tools include limited views per month, a restricted number of forms and questions, limited customization options, lack of mobile responsiveness, varying quality of pre-defined questions, and limited sharing options.

What Are the Different Types of Online Form Builder Software?

The different types of online form builder software are template-based form builders, AI-based form builders, conversational form builders, form builders with advanced logic, and form builders for teams. Here is a table explaining each type in more detail:

Type	Definition	Best for
Template-Based Form Builders	These form builders provide pre-designed templates that you can use to create forms. They are easy to use and require no coding knowledge.	Best for quickly creating forms without needing to design from scratch.
AI-Based Form Builders	These form builders use artificial intelligence to help you create forms.  They can suggest fields and design elements based on your needs.	Best for creating complex forms with advanced logic.
Conversational Form Builders	These form builders create forms that mimic a conversation with the user. Instead of presenting all questions at once, they present one question at a time.	Best for engaging users in a more interactive way.
Form Builders with Advanced Logic	These form builders allow you to create forms with advanced logic, such as conditional fields that only appear based on previous answers.	Best for creating forms that need to adapt to user responses.
Form Builders for Teams	These form builders allow multiple team members to collaborate on form creation and data analysis.	Best for teams that need to work together on form creation and data collection.

What Are the Pros and Cons of Each Type of Online Form Builder Solutions?

The pros and cons of each type of online form builder solutions include the ease of use and design flexibility of template-based form builders, the efficiency and advanced logic of AI-based form builders, the interactive engagement of conversational form builders, the adaptability of form builders with advanced logic, and the collaborative capabilities of form builders for teams.

Here are the pros and cons of each type of online form builder solutions:

Template-Based Form Builders

Pros:

• They offer a wide range of pre-designed templates, making it easy for users to create forms.
• They are suitable for enterprise needs and offer a high level of security.

Cons:

• They have inflexible subscription plans.
• They lack transparent pricing.

AI-Based Form Builders

Pros:

• They offer an intuitive and easy-to-use platform.
• They have an AI-driven question generator.

Cons:

• The login process may be new since it is crypto-based.
• The UI could have been more intuitive to support faster onboarding and usage.

Conversational Form Builders

Pros:

• They offer engaging, conversational forms.
• They provide a good out-of-the-box design.

Cons:

• They have less power than other builders.
• They offer a very limited free plan.

Form Builders with Advanced Logic

Pros:

• They offer many integration options with various third-party applications.
• They provide extensive conditional logic on forms.

Cons:

• They offer not many design options.
• They are more suitable for advanced users.

Form Builders for Teams

Pros:

• They are easy to use within the Microsoft ecosystem.
• The forms are intuitive and can be customized to fit basic surveys, polls, and even quizzes.

Cons:

• They are unable to capture e-signatures natively.
• They do not come free with no limitations.

Who Can Benefit from Online Form Builder Software?

Online Form Builder Software can benefit businesses, web designers, marketing teams, customer service teams, event organizers, educational institutions, and human resources departments, essentially anyone who needs to collect, manage, and analyze data.

Here are some of the key beneficiaries:

• Businesses and Organizations: They use form builder software to create surveys, contact forms, registration forms, order forms, and other online forms to collect data and feedback from their customers or audiences. The data collected can be used to improve business processes, gain insight into employee opinions, and develop new ideas.
• Web Designers and Creative Professionals: By streamlining the form creation process and automating certain tasks, form builder apps can save these professionals valuable time and resources, allowing them to focus on other aspects of their projects.
• Marketing Teams: Online form builders can be used to capture leads, build an email list, and create marketing campaigns.
• Customer Service Teams: These teams can use online forms to help customers submit support tickets.
• Event Organizers: Online forms can be used to sign up participants for an event.
• Educational Institutions: Educators can use online forms to collect information from students and parents, and to manage requests.
• Human Resources Departments: HR teams can use online forms for things like job applications, employee feedback, and more.

How Can Businesses of Different Sizes Benefit from Online Form Builder Applications?

Businesses of different sizes can benefit from online form builder applications by leveraging them for lead generation, market research, and efficient management of requests, with the specific benefits varying based on the size and unique needs of the business.

Here’s a comparison table that outlines how businesses of different sizes can benefit from online form builder applications:

Business Size	Key Benefits
Small Businesses	Lead Generation: Online form builders help small businesses acquire and differentiate leads based on the data input leads provide themselves. Ease of Usage: These tools are user-friendly and do not require any design or coding skills. Budget-Friendly: Online form builders are often more affordable than traditional methods, making them ideal for small businesses with limited budgets.
Medium Businesses	Market Research: Medium-sized businesses can use online form builders to perform surveys and gather customer feedback, helping them to understand their market better. Integration with Other Services: Form builders often integrate with other services such as payment processors, marketing automation systems, and CRM applications. This allows businesses to easily collect data from customers, keep track of responses and take action based on the results.
Large Businesses	Smart Management of Requests: Large businesses often receive a high volume of requests. Online form builders can help manage these requests efficiently. Customizable: Large businesses often have unique needs. Online form builders allow for customization, enabling businesses to create forms that align with their specific requirements. Reduces Manual Work: By automating the data collection process, online form builders can help large businesses reduce manual work and increase efficiency.

How Do You Choose the Right Online Form Builder Software?

You choose the right online form builder software by considering factors such as ease of use, customization options, advanced features, integration with other platforms, analytics and reporting capabilities, pricing, mobile responsiveness, and the quality of support and documentation.

• Ease of Use: The software should be intuitive and easy to use, even for those without technical expertise.
• Customization: Look for software that allows you to customize the design and layout of your forms to match your brand image.
• Features: Depending on your needs, you might require advanced features such as conditional logic, payment integration, or multi-step forms.
• Integration: The software should integrate well with other tools and platforms you use, such as email marketing software or CRM systems.
• Analytics and Reporting: Some form builders offer analytics features, which can provide valuable insights into your form’s performance.
• Pricing: Consider your budget and the pricing structure of the software. Some form builders offer free versions, but these may have limitations.
• Mobile Responsiveness: Ensure the form builder allows forms to be responsive and look good across all devices.
• Support and Documentation: Good customer support and comprehensive documentation can be very helpful, especially if you run into any issues.

How Does Online Form Builder Software Integrate with Other Business Systems?

Online form builder software integrates with other business systems by connecting with CRM applications, payment processors, marketing automation systems, project management tools, other software options, and website platforms, thereby streamlining data collection and processing. Here’s how:

• CRM Applications: Form builders often integrate with Customer Relationship Management (CRM) applications. This allows users to easily collect data from customers, keep track of responses, and take action based on the results.
• Payment Processors: If your forms involve transactions, form builders can integrate with payment processors to facilitate secure payments.
  Marketing Automation Systems: Integration with marketing automation systems can help in nurturing leads collected through the forms, sending automated emails, and tracking user behavior.
• Project Management Tools: Some form builders integrate with project management tools, allowing you to create tasks from form responses.
• Other Software Options: Form builders can also integrate with a variety of other software options like Salesforce, Marketo, Eloqua, HubSpot, Microsoft Teams, Google Drive, Zapier, Google Forms, Zoom, and Zendesk.
• Website Platforms: Form builders should provide a plug-and-play solution that can connect to your existing WordPress, Wix, Shopify, WooCommerce, or Magento website.

What Are the Pricing Models for Online Form Builder Software?

The pricing models for online form builder software typically include subscription-based, per-user pricing, freemium model, one-time purchase, and tiered pricing, as seen below:

• Subscription-Based: This is a common model where users pay a recurring fee, usually monthly or annually, to use the software. The cost can vary based on the features included in the subscription.
• Per-User Pricing: In this model, the cost is determined by the number of users who will be using the software. This is often used by businesses where multiple team members need access.
• Freemium Model: Some form builders offer a basic version of their software for free, and charge for access to more advanced features or capabilities.
• One-Time Purchase: Although less common, some form builders may offer a one-time purchase option, where users pay a single fee for lifetime access to the software.
• Tiered Pricing: In this model, different levels of service or packages are offered at different price points. Each tier offers more features than the previous one.

What Are the Potential Hidden Costs or Fees Associated with Online Form Builder Solutions?

The potential hidden costs or fees associated with online form builder solutions can include charges for additional features and functionalities as your business grows, e-commerce fees for each sale made through your website, and extra costs for design tools or templates.

One common hidden cost is for additional features. While the base price of the software might seem affordable, you may find that you need to pay extra for advanced analytics, premium templates, or integrations with other software.

Another potential hidden cost is overage charges. Some form builders may charge you extra if you exceed a certain number of form submissions or form views in a given period. Storage costs can also add up, especially if you’re collecting large files through your forms. While basic support is usually included in the cost of the software, some companies charge extra for priority support or dedicated customer service. 

Finally, if you start with a basic plan and later need to upgrade to a higher tier for more features or capacity, this could represent an additional cost. It’s important to thoroughly review the pricing details and terms of service before choosing an online form builder solution to avoid any unexpected costs.

Also, consider your specific needs and how they might evolve over time to ensure the solution you choose will continue to meet your needs as your business grows.

How Do the Pricing Models of Different Online Form Builder Software Providers Compare?

Pabbly, NinjaForms, Leadformly, Paper Form, and Cognito Forms all make use of a subscription-based pricing model, with prices ranging from $10.00 to $99.00 per year and $15.00 to $179.00 per month as seen on the table below:

Provider	Pricing Model	Starting Price
Pabbly Form Builder	Subscription-Based	$10.00/month
NinjaForms	Subscription-Based	$99.00/year
Leadformly	Subscription-Based	$179.00/month
Paper Form	Subscription-Based	$20.00/month
Cognito Forms	Subscription-Based	$15.00/month

How Are Leading Companies Leveraging Online Form Builder Software?

Leading companies are leveraging online form builder software by using it to collect information, automate data collection and analysis, customize and brand their forms, integrate with other services, and improve their business processes.

One of the primary uses is for collecting information. Forms provide an easy and quick method to gather information from employees, customers, and clients. They can be used for a range of purposes, including gathering customer feedback, conducting surveys, managing job applications, and handling event registrations.

Another significant advantage of form builder software is the automation of data collection and analysis. This automation saves businesses valuable time, allowing them to focus on other important tasks. The data collected from forms can also be instantly analyzed and stored, further enhancing efficiency.

Customization and branding are other key areas where form builder software proves beneficial. Companies can create forms that align with their brand image. Form builders offer a variety of templates, customizable fields, and the ability to add logic to questions, enabling users to create custom forms that reflect their brand.

Integration with other services is another feature that makes form builder software a valuable tool for businesses. Form builders often integrate with services such as payment processors, marketing automation systems, and CRM applications. This integration allows users to easily collect data from customers, track responses, and take action based on the results.

Finally, companies can use the results from these forms to improve their business processes. They can gain insight into employee opinions, develop new ideas, and make informed decisions to enhance their operations.

What Are the Best Online Form Builder Software Apps in 2024?

Some of the best online form builders in 2024, according to various sources, include Jotform, Google Forms, Typeform, Zoho Forms, and Formstack. Here is a closer look at their ratings, pros and cons:

Software	User Rating	Pros	Cons
Jotform	4.5/5	It is easy to use and great for beginners, and it has highly customizable forms.	Advanced features such as CRM integration or workflow management might take some time to master, and there is limited design customization in the free version.
Google Forms	4.6/5	Free and easy to use and integration with Google Sheets for real-time data analysis.	Limited customization options and lacks advanced features compared to other form builders.
Typeform	4.6/5	Known for conversational forms and offers a wide range of templates and customization options.	The free version has limited responses and some users find the pricing plans to be expensive.
Zoho Forms	4.4/5	Offers team collaboration and approval flows and integration with Zoho CRM and other Zoho apps.	The interface can be overwhelming for beginners and customization options could be more intuitive.
Formstack	4.3/5	Suitable for regulated industries, it offers advanced analytics and provides a wide range of integrations.	Some users find the pricing plans to be expensive and the learning curve can be steep for non-technical users.

How Is Online Form Builder Software Evolving with Current Tech Trends?

Online Form Builder Software is rapidly evolving to keep up with current tech trends, one of the key trends is the focus on user-centric design for enhanced user experience. Form builders are focusing on user-friendly interfaces and intuitive design tools to make it easier for users to create and manage forms.

Another significant trend is the optimization of form building and submission for mobile devices. With the increasing use of mobile devices, form builders are optimizing their platforms for mobile use, ensuring forms are easy to create, view, and submit on any device.

Integration with third-party applications is also a major trend. Form builders are offering integrations with various third-party applications to streamline data collection and management processes.

In the era of data breaches and cyber threats, advanced data security and compliance features are becoming increasingly important. Form builders are incorporating advanced security features and compliance with data protection regulations.

Artificial Intelligence (AI) is also being leveraged in form intelligence and automation. AI is being used to automate form creation and data analysis, making the process more efficient and accurate.

Real-time collaboration and form editing is another trend shaping the future of form builders. Some form builders are offering real-time collaboration features, allowing multiple users to work on the same form simultaneously.

Lastly, customization and branding options are becoming more prevalent. Form builders are providing extensive customization options, allowing users to create forms that align with their brand image.

How Will Emerging Technologies Impact Online Form Builder Tools?

Emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), Blockchain, and others have the potential to significantly impact online form builder tools. Here’s how:

• Artificial Intelligence (AI): AI can automate the form creation process by understanding the context and suggesting relevant fields. It can also improve user experience by providing real-time suggestions and error detection.
• Machine Learning (ML): ML can analyze the data collected from forms to identify patterns and trends. This can help in optimizing the form fields for better user engagement and higher conversion rates.
• Internet of Things (IoT): IoT devices can fill out forms automatically with user-approved data. For example, a smartwatch could fill out a health form with real-time health data.
• Blockchain: Blockchain can provide a secure and transparent way to store and verify the data collected from forms. This can increase trust and compliance in industries like healthcare and finance.
• Augmented Reality (AR) / Virtual Reality (VR): AR and VR can provide a more interactive and engaging way to fill out forms. For example, a user could walk through a virtual house and fill out a form to request information about each room.
• Natural Language Processing (NLP): NLP can allow users to fill out forms using voice commands or conversational language, making the process more user-friendly.
• Big Data: Big data technologies can handle the analysis of large amounts of form data, providing insights that can lead to the improvement of the form’s design and structure.