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Based on 2538 user reviews, Monday.com has an overall rating of 4.59 out of 5 stars.

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Monday.com Review (2024): Pricing, Pros & Cons

Monday.com is a cloud-based Work Operating System (Work OS) that enables organizations to build custom workflow apps in a code-free environment to run projects, processes, and everyday work.

0%
Ease of Use
92%
Features
95%
Value For Money
95%
Customer Support
94%

What is Monday.com?

Monday.com is a comprehensive project management, team collaboration, and CRM software that enables efficient workflows and productivity improvements across various business domains. Founded in 2012 and headquartered in Tel Aviv, Israel, the platform supports more than 152,000 customers worldwide with more than 1500 employees. It provides users with a wide range of features including task management, time tracking, and automation within a customizable interface, making it a versatile tool for managing various projects and improving team collaboration.

What is Monday.com good for?

Monday.com excels at streamlining project management processes and improving team collaboration. It is highly effective at managing tasks, tracking project progress, automating routine tasks, and centralizing team communication. The software is also adept at handling Customer Relationship Management (CRM) tasks, providing a unified platform for sales tracking, lead management, and customer data organization. With over 200 templates and a scalable architecture, Monday.com is ideal for streamlining workflows, increasing productivity, and ensuring that teams stay focused on their goals.

Who should use Monday.com?

Monday.com is designed for organizations of all sizes, from startups to large enterprises, that want to improve project management and team collaboration. It is especially useful for project managers, team leaders, and operations managers who need to organize tasks, monitor project timelines, and ensure that team members are working efficiently. In addition, sales teams and marketing departments can leverage their CRM capabilities to manage leads and customer interactions. With flexible pricing plans, including a free tier for basic usage and premium plans for more advanced features, Monday.com is accessible to a wide range of industries and professional disciplines looking to increase productivity and streamline operations.

Monday.com Company Details

Monday.com was founded in 2012 and has since become a formidable name in the project management, team collaboration and CRM software space. Headquartered in Tel Aviv, Israel, the company employs over 1500 people and serves the needs of more than 152,000 customers worldwide. As a public company, Monday.com is known for its innovative approach to increasing business productivity and streamlining workflow processes. The company offers a range of pricing plans, starting with a free tier that includes unlimited documents and access to over 200 templates, ensuring that businesses of all sizes can find a solution that fits their needs. With a focus on scalability and affordability, Monday.com is dedicated to providing tools that help both small teams and large organizations effectively manage projects and business operations.

Company Name: monday.com

CEO Name: Roy Mann

Est Year: 2012

Employees: 1001-5000

HQ Location: Tel Aviv, Israel

Roy Mann CEO monday.com
Roy Mann
Co-founder & CEO

Monday.com Demo & Media

Monday.com Top Features

Comprehensive Project Management

Manage any project big or small from a single dashboard. A lot of features to help you manage your projects effectively.

CRM Solutions

Monday.com comes with a complete sales & CRM solution to help you manage your leads.

Team Collaboration

Collaborate with your team on any project and get things done together. Monday.com is your virtual office.

Marketing Solutions

Social media marketing, email marketing, event management, brand management, everything can be done on Monday.com

Task Management

Manage all the tasks related to a process on time. The task management features will help you to meet your deadlines.

HR Solution

Comes with a comprehensive employee management system to make the HR processes smooth and easy.

Detailed Analytics

Get detailed analytics for your projects to make sure that you are able to take proactive actions.

Team Communication

Team communication features to make sure that you don't have to look at any other tools for messaging and team meetings.

Visual Board for Planning

Plan your projects with beautiful visual boards and keep all your team members updated at all times.

Workflow Management

Manage workflow for your projects. Design and automate regular processes to save time for your team.

Pros of Monday.com

  • Offers free plan
  • Complete project management features
  • Collaborate with your team to manage projects
  • Sales and CRM solution with all features
  • Team communication & meetings
  • Regular work management and workflow automation
  • User-friendly dashboard & visual planning
  • 24X7 Expert support

Cons of Monday.com

  • Too many features can be overwhelming
  • Learning curve
  • Per user-based pricing

Monday.com Pricing

Monday.com is one of the highly recommended project management and regular business management solutions. It is equally effective and popular among big & small businesses.

It offers pricing plans that are suitable for every business and need. If you are managing your business individually or have a couple of team members, you can start with the free plan.

You get unlimited docs, and over 200 templates even in the free version.

Let’s have a look at all the available pricing plans.

Individual
$0/Month
Yearly Billing: NA
  • Up to 2 seats
  • Up to 3 boards
  • Unlimited docs
  • 200+ templates
  • Over 20 column types
  • Up to 2 team members
  • iOS and Android apps
Basic (3 Seats)
$8/Seat/Month
Yearly Billing: 18% OFF
  • Everything in the Individual plan
  • Unlimited free viewers
  • Unlimited items
  • 5 GB file storage
  • Prioritised customer support
  • Create a dashboard based on 1 board
Standard (3 Seats)
$16/Seat/Month
Yearly Billing: 18% OFF
  • Everything in the Basic plan +
  • Timeline & Gantt views
  • Calendar view
  • Guest access
  • Automations (250 actions per month)
  • Integrations (250 actions per month)
  • Integrations (250 actions per month)
  • Create a dashboard that combines up to 5 boards
Pro (3 Seats)
$48/Seat/Month
Yearly Billing: 18% OFF
  • Everything in Standard plan +
  • Private boards and docs
  • Chart view
  • Time tracking
  • Formula column
  • Dependency column
  • Automations (25,000 actions per month)
  • Integrations (25,000 actions per month)
  • Create a dashboard that combines up to 10 boards
Enterprise
Custom
Yearly Billing: Custom
  • Everything in Pro plan +
  • Enterprise-scale Automations & Integrations
  • Enterprise-grade security
  • Advanced reporting & analytics
  • Multi-level permissions
  • Tailored onboarding
  • Premium support
  • Create a dashboard that combines up to 50 boards

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User Reviews

4.6
4.6 out of 5 stars (based on 2,538 reviews)

Stupid pricing

February 10, 2024

thought they were good until they asked me to pay 8k instead of just increasing my automation steps.

Avatar for Aurelien Luvara
Aurelien Luvara
Review Source: Trustpilot

Beware

February 8, 2024

Beware! They have been taking extra money out of my account without my approval or knowledge. At first, they denied it but they are now backtracking and have agreed to refund some of the money. Apparently, it was all down to a “technical issue”. I agree with what people are saying about poor customer service. They didn’t want to help until I took it further. They don’t respond to reviews which says a lot about them as a company. Anyway, I would consider looking elsewhere as these guys are very sneaky and to be honest, the product is getting a bit dated.

Avatar for Warren
Warren
Review Source: Trustpilot

Support is now awful

January 29, 2024

Support is now awful. We have used Monday.com for years but over the past few days we have experienced truly awful support. No phone number to call, slow almost unusable chat, a failing ticketing system and a response time to major issues that is simply not acceptable. So sad. Used to be good but not any more

Avatar for john godley
john godley
Review Source: Trustpilot

Fantastic tool for businesses.

January 16, 2024

Content not provided

Avatar for Danielle Marsh
Danielle Marsh
Review Source: Trustpilot

Monday rocks!

January 11, 2024

Have been early adopter. Using it over 5 years now. Guys are deploying new features like rock stars.

Avatar for Evgeny Reznikov
Evgeny Reznikov
Review Source: Trustpilot

What Kind of Support Monday.com Offers?

Monday.com is a very popular product and has tons of tutorials and guides around all the features and options that the platform has to offer. You can access their Help Center to find all relevant articles to find your answer. They have a user community forum to discuss any issue you might have. The team also offers 24X7 support to all their clients.
Email Support
Forum & Ticket
Tutorial Videos & Documentation

Monday.com FAQs

Monday.com is a legitimate project management, team collaboration and CRM software company founded in 2012 and headquartered in Tel Aviv, Israel. With over 1500 employees and more than 152,000 customers worldwide, Monday.com is recognized as a leader in its industry, providing innovative solutions to increase productivity and streamline workflows for businesses of all sizes.
Yes, Monday.com is worth paying for, offering flexible pricing plans for businesses of all sizes, starting with a free plan with unlimited documents and over 200 templates. Paid plans offer advanced features and support, making Monday.com a scalable solution for effectively managing projects and business processes.
Monday.com offers integrations with numerous other software applications to enhance its functionality and value to users. These integrations include, but are not limited to, popular tools such as Slack, Google Drive, Gmail, Microsoft Teams, and Excel. This connectivity allows for a seamless workflow and improved productivity by centralizing operations within the Monday.com platform.
Monday.com prioritizes the safety and security of its users’ data by implementing advanced security measures to protect against unauthorized access and data breaches. With a commitment to high-security standards, Monday.com ensures that user information is stored and managed securely, providing a trusted and reliable platform for project management and team collaboration.
Monday.com supports team collaboration by providing a suite of tools that facilitate real-time communication, task management, and project tracking. Features such as shared boards, document collaboration, and integration with communication tools help teams stay aligned and work together efficiently, regardless of their physical location.
Monday.com facilitates project tracking and reporting through intuitive dashboards and reporting tools that provide real-time insight into project progress, team performance, and resource allocation. Customizable views and automated notifications keep all stakeholders informed, enabling data-driven decision-making and efficient project management.
Yes, Monday.com can be used by small businesses with a free plan and scalable solutions that grow with your business. Its easy-to-use interface, along with a variety of templates and customization options, make it an accessible and effective tool for managing projects, teams, and customer relationships in small businesses.

Platforms Supported

Review Method

At BeginDot, we go through each product in detail so that we can prove the most authentic information to our audience. We try the products, go through documentation, do research in user sentiments before adding our final recommendation. 

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Monday.com Begindot Awards

BeginDot Award
#1 in top Project Management Software
BeginDot Award
#1 in top Task Management Software
BeginDot Award
#3 in top Customer Relationship Management (CRM) Software
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